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Google Cloud vs. AWS Onboarding Comparison

kevinslin.com

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Re: Google Cloud vs. AWS Onboarding Comparison

#301

Post by tidepod12 »

directionless wrote: post #106

This feels like a somewhat narrow and biased comparison. It is focused around getting startup credits, and while that's important, I think it's a very limited view of onboarding. Better would be to think about what the general initial usability of these services are. How easy is it to spin up the compute load? Create reasonable IAM policies? Debug problems? My own experience (and bias) is that while AWS has vastly mo…

>The latter feels like a coherent setup with projects and IAM. AWS always has a surprisingly amount of work around org accounts and IAM setups.

AWS Organizations is atrocious compared to GCP projects. I truly do not understand how/why AWS is doubling down on the awful user experience of Organizations, cross-account access, creating multiple accounts, etc. It's truly the antithesis of customer obsession and yet they show no signs of moving away from that model. And not only is the user experience bad, it also just feels hacky. AWS Organizations and Control Tower feel like poorly applied band-aids rather than real solutions.

I actually prefer AWS to GCP in most respects, but the AWS Organizations shitshow is something I can't personally get over.

Re: Google Cloud vs. AWS Onboarding Comparison

#302

Post by mickeyben »

I had similar experience with Google.

We use Google for oauth, map and geolocation APIs for which we pay thousands of dollars every month and all my interactions with them have been very painful.

I remember when we asked for a meeting to discuss price raise on Google Maps APIs; The raise was ~100x for us. They came with the head of the local market and 4 people. Basically told us to fuck ourselves and that from now on we'd have to be billed by a reseller instead of being billed by Google. And then they spent an hour trying to convince us to move from AWS to GCP. I had the impression I was at a car dealership.

This is just an example out of many so even if I don't have direct experience with GCP I'm not keen to try.

I've been managing the AWS company account and the collaboration with AWS for the past 7 years. And while not everything is perfect, my experience was great overall and I would do it again.

Re: Google Cloud vs. AWS Onboarding Comparison

#304

Post by alwaysanon »

vhiremath4 wrote: post #193

We spend 100s of 1000’s of dollars a month on AWS. Our rep tried getting me to upgrade to paid support, and I said there was no way I was going to do that. I’m already paying AWS millions a year and will be giving them more and more business as Loom continues to skyrocket in usage. No way I’m paying for support at that scale. It’s a bogus model to charge your customers more when they’re continuing to accelerate in gr…

The way that support is paid for within AWS is roughly like the way that tipping works in the US at a restaurant. The cost of the 'food' doesn't include the cost of your server/support person. Everybody knows that and so you pay the server separately in the form of a tip - usually as a % of the bill.

Re: Google Cloud vs. AWS Onboarding Comparison

#305

Post by theptip »

More anecdata - I did 500 startups in 2016 and used GCP credits, and did not have any problems getting them applied in a timely fashion. To be fair I was already a paying customer at that point (had a small VM or two running) but I did not get a sales up-sell or multi-week delay.

Re: Google Cloud vs. AWS Onboarding Comparison

#307

Post by nostromo »

valleyjo wrote: post #262
smithcoin wrote: post #25

It's not much better if you end up being a GCP customer. My company has gone through 4 reps in 3 years. Every time we get a new GCP rep they just want to talk to us about "expanding our use of GCP offerings". The only thing they want to talk about is starting to use BigQuery - not my business at all. I signed up for a Google Cloud Security summit, and afterwards a sales rep reached out me. It was obvious from the sta…

Sounds like my experience with their recruiting. Nov 2019 - interviews Dec 2019 - passed hiring committee Dec to June 2020 - emailed recruiter every two weeks never heard back June 2020 - cold email from recruiter “here is your offer letter to join Google! Let's talk team match.” Needless to say I did not accept that job. This was for a software engineer role. (edited to add line breaks)

To be fair, Covid likely played a part in that long silence. I believe there was even a hiring freeze for a bit in spring. Not that it excuses bad behavior...

Re: Google Cloud vs. AWS Onboarding Comparison

#308

Post by ericbarrett »

markdog12 wrote: post #270
ciguy wrote: post #205

Earlier quoted context omitted.

I helped a major user of GCP migrate off the platform to AWS for this exact reason. Totally insane that they still do this when AWS has had a rock solid offering in the form of RDS for like 10 years now.

Does RDS not do this to their customers? This alone would make me seriously consider taking my business away from GCP.

I had some instances that needed to be rebooted because they were running a vulnerable MySQL version. AWS gave six months warning (before forced reboot) and ended up extending it to 12.

Re: Google Cloud vs. AWS Onboarding Comparison

#310

Post by jdxcode »

nostromo wrote: post #307
valleyjo wrote: post #262

Earlier quoted context omitted.

Sounds like my experience with their recruiting. Nov 2019 - interviews Dec 2019 - passed hiring committee Dec to June 2020 - emailed recruiter every two weeks never heard back June 2020 - cold email from recruiter “here is your offer letter to join Google! Let's talk team match.” Needless to say I did not accept that job. This was for a software engineer role. (edited to add line breaks)

To be fair, Covid likely played a part in that long silence. I believe there was even a hiring freeze for a bit in spring. Not that it excuses bad behavior...

I had virtually the same experience in 2018. Gave me an offer for less than half I was currently making too.

It crushed me because I found a team that I was unbelievably excited to work with.

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