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Google Cloud vs. AWS Onboarding Comparison

kevinslin.com

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Re: Google Cloud vs. AWS Onboarding Comparison

#291

Post by pid_0 »

Aperocky wrote: post #169
stevencorona wrote: post #30

I used to be a huge fan of GCP and bet on it to power my startup, and have come to greatly regret it. Recently, I needed to increase a CPU-limit quota from a small number (like 16 vCPUs to 64 vCPUs) - nothing crazy. In the past, the quota increase system was more or less automated and would only take a few minutes to process. This time, however, GCP denied my quota increase and forced me to schedule a call with a sal…

Wait what, it's not available through an API? That's ridiculous.

Your project is limited to quota ceilings. Those can be increased if you spend enough money on GCP.

AWS has a similar thing.

Re: Google Cloud vs. AWS Onboarding Comparison

#292

Post by pid_0 »

no_wizard wrote: post #246

I’m surprised that they didn’t include Azure. Microsoft is not without their faults and I know a few sprinkles of comments in this thread have definitely highlighted issues I know people have had with them, but in the whole I have to say this: - my previous company switched from AWS to Azure and had significant savings, their sticker price is not the price you pay, and we were not spending millions to get deep discou…

>I’m surprised that they didn’t include Azure.

I'm not. Nobody likes Azure.

Re: Google Cloud vs. AWS Onboarding Comparison

#293

Post by pid_0 »

jayp wrote: post #56

Hi Kevin ;-) I am founder of another YC backed company. We based our startup on GCP infra. They have great tech (for the most part) but I regret it so deeply for two reasons: Support or desire to help customers is non-existent. For any questions, they want us to upgrade to paid support and pay them at least 10% more every month for that (we ask like 1-2 questions a year). What? We are already paying you thousands of…

>I have to assume AWS is better.

Lol no. AWS NEVER updates its status page unless it is a massive incident that everyone notices.

As for support, if you pay for the most basic plan you will get a basic answer within 48 hours usually. Its decent. The more you pay, the better the support.

Re: Google Cloud vs. AWS Onboarding Comparison

#294

Post by pid_0 »

dataminded wrote: post #95
streblo wrote: post #77

I've used GCP to great success (with some speedbumps) at 3 companies I've worked for (small and large) over the last 5-6 years. I have a lot of learnings from the experiences to pass on, and one of the key ones is this: work with a reseller. If you've lurked on HN over the past decade you'll have seen tons of stories about how bad Google's customer support is. I don't think GCP's support is anywhere near as terrible…

This feels like working really hard to solve a problem that isn't yours. Why not just get your services from a company that will support you? Why is GCP worth doing this for?

Because GCP has objectively better data services than AWS, and GKE.

EKS sucks. AWS data offerings outside of RDS are not as good as Google's.

AWS hierarchy also sucks. GCP projects/folder mechanism is vastly superior, also org policies.

Re: Google Cloud vs. AWS Onboarding Comparison

#295

Post by [deleted] »

valleyjo wrote: post #262
smithcoin wrote: post #25

It's not much better if you end up being a GCP customer. My company has gone through 4 reps in 3 years. Every time we get a new GCP rep they just want to talk to us about "expanding our use of GCP offerings". The only thing they want to talk about is starting to use BigQuery - not my business at all. I signed up for a Google Cloud Security summit, and afterwards a sales rep reached out me. It was obvious from the sta…

Sounds like my experience with their recruiting. Nov 2019 - interviews Dec 2019 - passed hiring committee Dec to June 2020 - emailed recruiter every two weeks never heard back June 2020 - cold email from recruiter “here is your offer letter to join Google! Let's talk team match.” Needless to say I did not accept that job. This was for a software engineer role. (edited to add line breaks)

[deleted]

Re: Google Cloud vs. AWS Onboarding Comparison

#296

Post by no_wizard »

pid_0 wrote: post #292
no_wizard wrote: post #246

I’m surprised that they didn’t include Azure. Microsoft is not without their faults and I know a few sprinkles of comments in this thread have definitely highlighted issues I know people have had with them, but in the whole I have to say this: - my previous company switched from AWS to Azure and had significant savings, their sticker price is not the price you pay, and we were not spending millions to get deep discou…

>I’m surprised that they didn’t include Azure. I'm not. Nobody likes Azure.

Is that universally true? Especially given its the second largest cloud computing platform in North America (if not the world)

Re: Google Cloud vs. AWS Onboarding Comparison

#297

Post by collaborative »

I've based my startup (www.groupsapp.online) on GCP and so far so good.. their free tier is really good. If you design your arch so that you only need lower-end instances your monthly bill becomes a joke. Datastore is ridiculously cheap too (but stay away from SQL, that can be expensive). 8 months ago I migrated to GCP from another cloud provider and found it more stable

Re: Google Cloud vs. AWS Onboarding Comparison

#298

Post by noname2021 »

valleyjo wrote: post #262
smithcoin wrote: post #25

It's not much better if you end up being a GCP customer. My company has gone through 4 reps in 3 years. Every time we get a new GCP rep they just want to talk to us about "expanding our use of GCP offerings". The only thing they want to talk about is starting to use BigQuery - not my business at all. I signed up for a Google Cloud Security summit, and afterwards a sales rep reached out me. It was obvious from the sta…

Sounds like my experience with their recruiting. Nov 2019 - interviews Dec 2019 - passed hiring committee Dec to June 2020 - emailed recruiter every two weeks never heard back June 2020 - cold email from recruiter “here is your offer letter to join Google! Let's talk team match.” Needless to say I did not accept that job. This was for a software engineer role. (edited to add line breaks)

I had a similar experience with their recruiting. Some interviews were cancelled and had to be rescheduled only after I inquired.

Many weeks to generate offer and paper work and then 24 hrs to accept with a "take or leave it" ultimatum.

Just a very poor taste and I know some fine people who work at Google. Its unfortunate they don't seem to value warmth and humaneness when communicating externally

Re: Google Cloud vs. AWS Onboarding Comparison

#300

Post by dev_tty01 »

matheusmoreira wrote: post #250
smithcoin wrote: post #25

It's not much better if you end up being a GCP customer. My company has gone through 4 reps in 3 years. Every time we get a new GCP rep they just want to talk to us about "expanding our use of GCP offerings". The only thing they want to talk about is starting to use BigQuery - not my business at all. I signed up for a Google Cloud Security summit, and afterwards a sales rep reached out me. It was obvious from the sta…

> they don't care about my company at all So why is Google this way? They already have a terrible reputation for their non-existent support. Never thought they'd treat actual companies this way though. It makes no sense...

Inevitable. The entire company is built on a scalable business that required no direct contact with customers. Direct person to person interaction is the antithesis of their successful business model.

Of course, now when they enter a business that needs direct customer interaction, it shouldn't be surprising that they aren't good at it. No supportive processes and probably no internal appreciation for what reps do. Thus the turnover. They will have to build out a sub-org that nurtures and develops this part of the business.

I personally find customer interactions problems to be epidemic with fast-scaling internet businesses. It does however create a space for others to come in and do it better. We can hope...

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