Google Cloud vs. AWS Onboarding Comparison

From the comments in this thread it sounds like Google doesn't have much internal communication or accountability going on?

I've been extremely happy with GCP's GKE offering as a solo dev. They've regularly upgraded it and improved it.

That said, the risks around customer support and occasional account termination worry me substantially. I'd be less worried if I had a corporate G Suite account with admin.corp@example.com with an invoice system and a corporate counsel on retainer to write grumpy letters as needed.

I had to evaluate the big 3 for a company I worked at a few years ago. We were a G-Suite shop, so GCP was already in the running, but folks were also interested in the Office 365 option (We still used AD for local auth and had file servers etc, so not fully Chromebook style G-Suite), so I decided to start with Azure as it was the one I had the least experience with.

Long story short, on my first day I couldn't get the console to log me out, even after explicitly logging out, etc. I thought I was going crazy or just doing something wrong, but I absolutely could not get Azure to log me out. I had to create a support ticket and it turned into an incident. It was honestly all a bit ridiculous. I wasn't going to veto Azure purely on that, though it obviously was not going in Azure's favor, I did have to explain my experience and it was effectively banned based on that experience, because we were a small/medium business subject to HIPAA and more senior folks didn't like the idea of us going bankrupt due to HIPAA violations from our data getting exfiltrated.

It ended up being a pretty straight forward choice between GCP and AWS. GCP was already easy for us, because of G-Suite, but also our primary product encapsulated a TensorFlow CV ML model and TPU training was very appealing from both a cost and speed perspective.

Pretty basic question: the author states in the very beginning: "I used to work at AWS". Is it possible that things went smoothly for him, because they still remembered him, and prioritized his requests because of personal relationship?

AWS does not suspend your AWS account if there's an issue with you Amazon account. AWS reps are contactable and dare I say it capable of escalating and resolving issues.

The idea that someone could use a stolen credit card associated with an account, buy something on some Google service, have a chargeback processed as fraud and that would trigger Google's suspension of services on GCP is absurd.