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Google Cloud vs. AWS Onboarding Comparison

kevinslin.com

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Re: Google Cloud vs. AWS Onboarding Comparison

#61

Post by xur17 »

alberth wrote: post #51
doomslice wrote: post #43

Earlier quoted context omitted.

Yes, exactly. The grants start out small (I think the first one was $3k) -- but then once you spend 75% of them you can apply for the next round, which for me they gave me $17k out of a possible $30k based on previous usage. After I spent around $15k for that over the next year I applied again and got $100k. Just one note though that I already had an MVP that I was running on GCP at the time I applied (but I was with…

What does GCP get in return. If they give you free credit, do you have to give then equity in your company, do you guarantee them X spend, etc?

Your future spend. Once you start using them, it would be a decent amount of work to change.

Re: Google Cloud vs. AWS Onboarding Comparison

#62

Post by cbushko »

stevencorona wrote: post #30

I used to be a huge fan of GCP and bet on it to power my startup, and have come to greatly regret it. Recently, I needed to increase a CPU-limit quota from a small number (like 16 vCPUs to 64 vCPUs) - nothing crazy. In the past, the quota increase system was more or less automated and would only take a few minutes to process. This time, however, GCP denied my quota increase and forced me to schedule a call with a sal…

CloudSQL was slow for us until we do the following:

  1) Increase the disk size to 100GB as this increases the IOPs
  2) Switch to using private IP addresses. Huge speed increase
  3) get rid of cloudsql-proxy. Another huge speed increase
These 3 things have kept our database instances very small and costs low.

Re: Google Cloud vs. AWS Onboarding Comparison

#63

Post by notyourday »

firloop wrote: post #35
avery42 wrote: post #26

Earlier quoted context omitted.

From GCP docs [0]: Effect of ToS violations Google-wide disabled account In some cases a Google-wide account (which covers access to a variety of Google products like Google Photos, Google Play, Google Drive, and GCP) will be disabled for violations of a Google ToS, egregious policy violations, or as required by law. Owners of disabled Google accounts will not be able to access their Google Cloud resources until the…

Google will suspend entire accounts even if you have more than one owner. A few years back, our business credit card was somehow stolen and used to buy Google Adwords. We disputed the charge with our bank. A day or two later, at 4am local time, our GCP account was suspended for fraud (presumably because the same, stolen, card was attached to that account). All instances were stopped and our service was brought to a h…

That's why one should not use GCP for anything

Re: Google Cloud vs. AWS Onboarding Comparison

#64

Post by jtdev »

smithcoin wrote: post #25

It's not much better if you end up being a GCP customer. My company has gone through 4 reps in 3 years. Every time we get a new GCP rep they just want to talk to us about "expanding our use of GCP offerings". The only thing they want to talk about is starting to use BigQuery - not my business at all. I signed up for a Google Cloud Security summit, and afterwards a sales rep reached out me. It was obvious from the sta…

This seems to summarize my experience with software sales processes and interactions in general. I’m hopeful that software sales culture is beginning to evolve into something other than the pack of hyenas on a carcass that it is today. I personally have resorted to rejecting any and all conversations with software sales people unless I can dictate the direction of the conversation.

Re: Google Cloud vs. AWS Onboarding Comparison

#65

Post by dominotw »

bpodgursky wrote: post #40
smithcoin wrote: post #25

It's not much better if you end up being a GCP customer. My company has gone through 4 reps in 3 years. Every time we get a new GCP rep they just want to talk to us about "expanding our use of GCP offerings". The only thing they want to talk about is starting to use BigQuery - not my business at all. I signed up for a Google Cloud Security summit, and afterwards a sales rep reached out me. It was obvious from the sta…

Honestly given how good BigQuery is, I don't blame the sales rep for keeping their eye on their wallet. I know a lot of companies who are primarily AWS but use Google Cloud exclusively for BigQuery analysis. (no, I'm not and have never been a Google employee)

why not just use snowflake though if they aren't on gcp already?

Re: Google Cloud vs. AWS Onboarding Comparison

#66

Post by kevinslin »

jayp wrote: post #56

Hi Kevin ;-) I am founder of another YC backed company. We based our startup on GCP infra. They have great tech (for the most part) but I regret it so deeply for two reasons: Support or desire to help customers is non-existent. For any questions, they want us to upgrade to paid support and pay them at least 10% more every month for that (we ask like 1-2 questions a year). What? We are already paying you thousands of…

Appreciate the additional insight. I really wanted to like GCP - they have good people and good tech.

This whole onboarding felt like some caricature of what I thought were exaggerated stories of how bad the support was.

Re: Google Cloud vs. AWS Onboarding Comparison

#68

Post by dehrmann »

bpodgursky wrote: post #40
smithcoin wrote: post #25

It's not much better if you end up being a GCP customer. My company has gone through 4 reps in 3 years. Every time we get a new GCP rep they just want to talk to us about "expanding our use of GCP offerings". The only thing they want to talk about is starting to use BigQuery - not my business at all. I signed up for a Google Cloud Security summit, and afterwards a sales rep reached out me. It was obvious from the sta…

Honestly given how good BigQuery is, I don't blame the sales rep for keeping their eye on their wallet. I know a lot of companies who are primarily AWS but use Google Cloud exclusively for BigQuery analysis. (no, I'm not and have never been a Google employee)

I've used both GCP and AWS at multiple companies and personally, and my take is that a handful of important GCP products are significantly better than their AWS counterparts (Bigquery, Bigtable, Spanner, GKE), and a lot are just OK, usually slightly behind AWS in terms of features. If one of those products that's significantly better could be a differentiator for you, GCP is the better choice.

Re: Google Cloud vs. AWS Onboarding Comparison

#69

Post by dataminded »

random5634 wrote: post #6
dataminded wrote: post #3

I'm not at a startup but this resonates. AWS crushes it with customer service. Google is a PITA.

As I've said elsewhere, the $29 and $99 support plans for AWS have to lose AWS money. At least a (fairly long) while ago the support was nuts through these. Total expert level / out of scope. Frankly I'd encourage them to hold scope a bit more but its obviously working for them.

Not if they sell the rest of their services profitably.

I keep throwing large sums of money at AWS because they insist on making their products useable. AWS wants to me adopt their products, they want to remove barriers, they want to help me make money. I have no problem continuing to invest in their services.

Re: Google Cloud vs. AWS Onboarding Comparison

#70

Post by cbushko »

llbeansandrice wrote: post #23
janosett wrote: post #8

Earlier quoted context omitted.

I was involved in a mid-sized software company migrating from AWS to GCP. My experience was that the GCP team was very hands on, and that enterprise support was very responsive. The support isn't perfect, nor is the product -- but I would say the level of customer service for GCP can't be compared to other Google products.

Why did the company choose to migrate from AWS to GCP? Just curious.

Not the original poster but we migrated to GCP because:

  1) AWS was extremely expensive   
  2) Our GCP bill is about 1/3 of what AWS was  
  3) The Kubernetes offering is top notch  
  4) Google giving us credits and offering us consulting were the triggers that started us talking.
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