Earlier quoted context omitted.
Frankly the whole thing stinks. On the whim of an unaccountable AI basically anything can happen. We need laws around this sooner rather than later. AIs are getting more powerful but less responsible. Just don't have an argument about a book or you could end up on death row. Gordon Dickson wrote a short story about this https://en.wikipedia.org/wiki/Computers_Don%27t_Argue
Why do we need laws around this? We need to hold the people accountable that put this into production and/or produced it. People should be able to build bad AI, but if that causes poor real world outcomes, then the people that okay'd its use need to take responsibility. "An AI erroneously banned the channel," shouldn't get any more leeway than "A support staff member banned the channel."
Genuinely asking: what do you think profitable companies would do to their ML engineers over a product issue like this if there was no law under which they would be sued?
I think accountability without an enforcement mechanism is just a wishful suggestion.