Earlier quoted context omitted.
> I assume this will cause Deliveroo to either increase fees or reduce service which may inspire more restuarants to hire their own delivery people again. Before Deliveroo (and similar services) restaurants (in UK/Europe since you discuss London) did not offer delivery at all. Handling the whole order (which these days means online/through an app) and delivery in-house is costly and restaurants use Deliveroo because…
> Before Deliveroo (and similar services) restaurants did not offer delivery at all. This is far from universally true, especially Asian takeaways typically hired their own driver, but the practice was also commonplace for many actual restaurants too
Delivery for traditional restaurants has become a thing in the last 10 years or so when online services popped up.
It's strange to argue about this...