371–380 of 429 posts
Earlier quoted context omitted.
I love that Steam shows an average of recent reviews. I think it’s very telling that Amazon does not.
I thought the reason Steam had "recent reviews" was to account for patches/updates and so on?
Amazon has a problem with fake reviews and it seems they are ok with it. I bought a replacement screen from Amazon and it wasn’t working properly. I thought I did something wrong so I contacted the seller/manufacturer and they told: oh yeah, it‘s defective, we‘ll just give you your money back. I agreed and then the person said „cool, now in order to process your request, please click these buttons on Amazon” and they…
I've stopped purchasing items sold by 3rd party sellers on Amazon and it becomes a much better site. Unfortunately it seems you can no longer filter search results by "Sold and Shipped by Amazon", you have to filter by "Available from Amazon Prime/free shipping" and then filter manually which is a pain.
I've actually had better luck with 3rd Party sellers that ship on their own (not from an Amazon Warehouse). If they send you a counterfeit, their store reputation is going to take a hit. Though at this point, eBay might be a better option.
Lately, I've started buying direct from the manufacturer when possible, or shipped from B&M store. Their prices are the same, or better.
Once you start looking you see this problem everywhere. Why is the Apple App Store absolutely crap? Why is the Google App Store even worse? Why is social media filled with astroturfing?
The problem isn’t just convincing fakes, the problem is also that the platforms have an alignment of incentive with the fakes. While removing fake reviews or fake outrage bait is a tractable problem, wanting to remove it is a harder problem- it just doesn’t make sense for platforms absent more competition.
Tl;dr: Fakes/spam can prosper on platforms if they only harm the user and are helpful to the platform.
Amazon has a problem with fake reviews and it seems they are ok with it. I bought a replacement screen from Amazon and it wasn’t working properly. I thought I did something wrong so I contacted the seller/manufacturer and they told: oh yeah, it‘s defective, we‘ll just give you your money back. I agreed and then the person said „cool, now in order to process your request, please click these buttons on Amazon” and they…
The space heater in question had a very high rating. Now I know why.
Amazon has a problem with fake reviews and it seems they are ok with it. I bought a replacement screen from Amazon and it wasn’t working properly. I thought I did something wrong so I contacted the seller/manufacturer and they told: oh yeah, it‘s defective, we‘ll just give you your money back. I agreed and then the person said „cool, now in order to process your request, please click these buttons on Amazon” and they…
Amazon has a problem with fake reviews and it seems they are ok with it. I bought a replacement screen from Amazon and it wasn’t working properly. I thought I did something wrong so I contacted the seller/manufacturer and they told: oh yeah, it‘s defective, we‘ll just give you your money back. I agreed and then the person said „cool, now in order to process your request, please click these buttons on Amazon” and they…
As an economics grad, I always wondered why online reviews existed at all. There's no skin in the game for anyone. If your neighbor recommends you a crap lawnmower, he'll have to explain to you why he thought it was good. You can ask him questions and compare his motivations to yours. He'll also end up living next to a badly mowed lawn if he doesn't put some work into it. The seller has every reason to pay people to…
"It is economically infeasible for people to be helpful!" - the last human on earth, probably.
You'll do well. Keep the blinders on, read your Ayn Rand, don't think about things too much. Greed is good.
I just wish there was some sort of antiamazon coalition that would help move more e-commerce away and some standard messaging to make this movement known enough. The problem is that the point of sale and the seller credibility are comingled hence why even our shopify customers go to Amazon first. If you aren't on amazon, they wonder if you are a 'real' company. There must be a better way.
Earlier quoted context omitted.
>But a cable is such a simple item to find out if it's broken, it takes 5 seconds This is so incredible false, cable quality varies greatly: - wires, gauge and material. Copper is expensive and some cheat using aluminum or Al plated copper. Gold plated terminals, tinned copper, etc. - wire material and single/multi strand determines resistance and current rating, along with loses in the cable. - insulation and sleeve…
"find out if it's broken" isn't the same thing as cable properties/quality. If the cable fails to carry a signal, or fails to do so without interference, it should be pretty easy to determine this. Failure to do this would make it "faulty".
As a manufacturer/seller on amazon, I sure wish I could stop doing business on amazon. Amazon charges me for everything, despite obvious customer abuse, simply because it's their customer not mine. Couple that with high margins and bad reviews sampling for those that don't cheat the system and you get beat up constantly on amazon. The thing is, if you have a shopify stores for your d2c you have an AB test on return r…
They've captured the market, now they can exert the lever as they please.