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Fake Amazon reviews 'being sold in bulk' online

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Re: Fake Amazon reviews 'being sold in bulk' online

#92
post #30

Amazon loves fake reviews as long as they are 5 star. The more it looks like people buying stuff using amazon are happy, the better that marketing is for Amazon. Look at all these people who are so happy to be buying stuff on Amazon, so much better than the alternatives. Amazon could clean this up and then watch the average drop. From the removal of the fake fives but also it makes it look more "socially accpetable"…

Considering that after almost 25 years there is still no functionality for reporting listings as being fraudulent or counterfeit, that tells you exactly where amazon's priorities lie.

Re: Fake Amazon reviews 'being sold in bulk' online

#93
Better idea: Fall back to trusting brands.

What does Amazon really offer now: 1) Search convenience, which is really not that big of a deal and 2) Fast delivery but everyone is catching up and do we really need that thing in 2 days instead of 3?

I never buy on Amazon and I don't feel as though I'm missing out.

Re: Fake Amazon reviews 'being sold in bulk' online

#94

Reviews are broken. There needs to be a web of trust for reviews. I would weight a review from somebody I know or trust 1000x more than every Amazon or online review ever left. It's not just store reviews that are broken - web search is also completely broken because of affiliate spam I spent far too much time at the moment with each purchase researching and tracking down trusted reviews.

There’s no incentive to fix reviews. Amazon doesn’t gain anything neither does the company selling the product. Unless you’re willing to pay money for reviews, reviews will never factor in the consumers’ interest. People aren’t willing to pay for content.

Re: Fake Amazon reviews 'being sold in bulk' online

#95

I'm surprised you can still write reviews for products and services on Amazon you haven't bought from Amazon. How much of this racket on places like Amazon and Yelp would be killed if you had a unique generated ID assigned to you once you purchased a good or service and it was verified as delivered?

Scamming verified reviews is already a thing, it's called "Brushing."

https://en.wikipedia.org/wiki/Brushing_(e-commerce)

Re: Fake Amazon reviews 'being sold in bulk' online

#96
post #62

I recently got an email offering 50% off a seller's products if I left a good review. This is happening on all marketplaces, not just Amazon. The only way I see to truly solve the problem is only allowing verified buyers to leave a review.

Sellers generate fake orders for their products using real identities, actually send the product to those people, but leave a fake review in their name. I've tried raising the issue repeatedly with Amazon, but I've now given up and look forward to the random crap I get sent almost on a monthly basis.

Better idea: Only verified buyers who have been on Amazon for X amount of time (or some other process to gain trust) should be allowed to leave reviews.

Re: Fake Amazon reviews 'being sold in bulk' online

#97
post #34

Bought a gaming chair that had 5 star reviews. It smelled toxic. Smell didn't dissipate after a month. Returned it and found out buried under all the 5 star reviews of people citing the same issue.

Foams can be really smelly. You never really know what they sourced to save a penny

the actual seat and back rest was wrapped inside a plastic bag. The fake leather just smelled toxic. Literally the whole room would stink and it would give me headaches until I packed it up for a full refund.

In the past 3 months I have ended up returning 80% of my purchases from Amazon because the 5 star reviews did not match with the actual product's performance or quality.

Re: Fake Amazon reviews 'being sold in bulk' online

#98

Earlier quoted context omitted.

Amazon: send requests to your customers at random to review products they purchased (perhaps reimburse them for their time with a gift card). Post only those reviews.

How will that help? The seller can still influence and finance the buyers. It may be more expensive but I'm certain the seller will do what is necessary for those high rankings. The stakes are that high.

Perhaps, but how?

If Amazon sells 10,000 Acme Widgets and sends an email to just 1% of those customers asking for a review. How is Acme going to game that? Pay all 10,000 purchasers of their product so that the 1% that get the Golden Ticket to write a review give them 5 stars?

The problem seems to me to be that the reviewer gets to decide to post a review. Turn it around and have Amazon select reviewers at random and you've made it much harder to game.

Re: Fake Amazon reviews 'being sold in bulk' online

#100

I'm surprised you can still write reviews for products and services on Amazon you haven't bought from Amazon. How much of this racket on places like Amazon and Yelp would be killed if you had a unique generated ID assigned to you once you purchased a good or service and it was verified as delivered?

They should definitely package a unique QR code for verified reviews in the delivered package.

Right before Christmas this year, my dad got a package of some iWatch bands he didn't order, and some other small accessories. It was addressed to him, from some random name he didn't recognize. He asked around all of his friends and family to see if anyone ordered pseudononymously. Presumably this was done in order for someone to be able to generate a fake "verified review" at the peak of Christmas shopping.

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