As long as the cost of false-positives is lower than the cost of human support staff, they will keep doing this stuff. Millions of pages of EULA, but not a single line in there to protect the user? No right to get your data once banned? No right to appeal or even be informed about the reasons? Just imagine if Google ran the Justice system! They would suspend peoples drivers licenses without their knowledge and then t…
Terraria on Stadia cancelled after developer's Google account gets locked
791–800 of 1001 posts
Re: Terraria on Stadia cancelled after developer's Google account gets locked
#792Earlier quoted context omitted.
I’ve never been unable to chat with an Apple rep. Have had no problems reaching people about dev accounts, but also no problem even about consumer subscription services with unusual challenges, such as wanting to merge music or app libraries belonging to two different Apple IDs. (Can be done, an self-serve easy way and an Apple-performed hard way.) In earlier HN thread, someone said “Devs would be more than happy to…
apple support is shit, even if you can talk with an rep. their first level basically tries to stop you going down the levels, the second level basically just forwards you. most of the time it's not even the people, it's basically their stupid system where you have your dedicated rep, but the only way to contact him is by using a stupid form/voice which sometimes prints stupid error message and you have no idea if it…
Re: Terraria on Stadia cancelled after developer's Google account gets locked
#793Earlier quoted context omitted.
There needs to be a raft of community managers @ Google handling these sort of failures, including some senior ones to deal with escalations of this kind. They need this to counter the phalanx of people who enjoy spending their time trashing google. Just check reddit's ProjectFi or Stadia subgroups to see people who've made it their life's work to downvote every thread and response in those forums and spew vitriol at…
I am not trying to write a post for ABoringDystopia, but I would wager that the vast majority of folks with banned accounts that actually want them back would just pay, either for the review or just to get unblocked. Question, does take-out still work with a banned account?
No, because banned (not merely "suspended", which you can fix using google tools) accounts are usually banned because of bad content.
Re: Terraria on Stadia cancelled after developer's Google account gets locked
#794Anyone know of a good way to back-up google account content ?
They'll zip up all your data for you to download.
Re: Terraria on Stadia cancelled after developer's Google account gets locked
#795We need regulations to enforce adequate customer service and SLAs in these huge companies. Google is getting away with this behavior because of their monopolistic behavior. If they had competition, they would be spending billions on customer support, but because they have a monopoly, they can get away with having virtually none. This is their way of saving money and taking advantage of their monopoly. It's a shadow v…
No! What we need is competition and choice to ensure companies are responsive to what people want. I can't, for the life of me, understand why people think "regulation" will magic away all our problems. Here's what happens: a lengthy political process results in a bunch of laws getting passed. The large companies who have enough skin in the game to care send their lobbyists, who ensure the outcome of the process does…
Re: Terraria on Stadia cancelled after developer's Google account gets locked
#796Earlier quoted context omitted.
> We need to politicize this issue. We have been for a while now. In usual political fashion, there are two competing solutions (regulation vs trust busting) locked in a perpetual stalemate to the advantage of the abusers. Looks like you're in the regulation camp.
Trust busting is regulation...
"Trust busting" is often offered as an alternative solution, by which I mean breaking up a company into smaller, more vulnerable pieces and letting a competitive market handle the rest.
Both methods have pros and cons and there are more than a few comments in this thread already arguing about which is better.
Re: Terraria on Stadia cancelled after developer's Google account gets locked
#797Earlier quoted context omitted.
No! What we need is competition and choice to ensure companies are responsive to what people want. I can't, for the life of me, understand why people think "regulation" will magic away all our problems. Here's what happens: a lengthy political process results in a bunch of laws getting passed. The large companies who have enough skin in the game to care send their lobbyists, who ensure the outcome of the process does…
Complaining about "regulation" in general is as insightful as complaining about code in general, and for pretty much the same reasons. > What we need is competition, not just some abstract thing called "regulation". If there isn't competition, how do you plan to get it, short of policy to encourage it (aka regulation)?
Re: Terraria on Stadia cancelled after developer's Google account gets locked
#798Earlier quoted context omitted.
No! What we need is competition and choice to ensure companies are responsive to what people want. I can't, for the life of me, understand why people think "regulation" will magic away all our problems. Here's what happens: a lengthy political process results in a bunch of laws getting passed. The large companies who have enough skin in the game to care send their lobbyists, who ensure the outcome of the process does…
I think your critiques of regulation are fair, but I think regulation and competition are closer together than your post suggests. >Ordinary people like you don't have access to these meetings and by and large don't participate. Ordinary people have less access to companies' internal strategy meetings and, like government, companies will choose to favor their most lucrative clients over the strategy that outsiders mi…
I totally agree on your point about professionalization. There might be a legitimate public benefit angle to it. But if you look hard enough, the distinction between a regulated profession (which ostensibly exists for public benefit) vs a union (which exists to advance its members interests) is fairly thin.
Since it is easier to track outcomes directly, it might be time to retire professions, or at least regulate them in a much finer-grained way, than just saying "Doctor" and letting someone do...anything...that falls under that huge "medical" bucket.
Re: Terraria on Stadia cancelled after developer's Google account gets locked
#799Earlier quoted context omitted.
And then the competitors _tacitly_ collude and form an oligopoly, using their combined market power to consume small competitors and collectively reduce product quality. The unregulated free market makes minnows of us all for the whales to feed upon.
This is obviously not true in a majority of industries
Re: Terraria on Stadia cancelled after developer's Google account gets locked
#800If you've got an automated vetting process with a 99.999% success rate, but are dealing with billions of accounts, that's still tens of thousands of false positives. At that level, "percentage" is an insufficient measure. You want "permillionage", or maybe more colloquially "DPM" for "Defects Per Million" or even "DPB". You'll still get false positives though, so you provide an appeal process. But what's to prevent t…
No if you enforce your policies strictly by (machine learning) algorithms it could just be a matter of misinterpreting a different language, slang, irony or something else. Which makes these bans even more infuriating.