Live data from Hacker News

Terraria on Stadia cancelled after developer's Google account gets locked

twitter.com

761–770 of 1001 posts

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#761

If you've got an automated vetting process with a 99.999% success rate, but are dealing with billions of accounts, that's still tens of thousands of false positives. At that level, "percentage" is an insufficient measure. You want "permillionage", or maybe more colloquially "DPM" for "Defects Per Million" or even "DPB". You'll still get false positives though, so you provide an appeal process. But what's to prevent t…

This would all be perfectly okay and understandable if the AI were the first line of defense and there was any meaningful way at all to contact support and escalate things after that filter. (I mean besides making headlines in all the gaming-news articles.)

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#762
post #738
post #729

As with mobile phone companies, airlines, and ISPs you need to treat google as your enemy. All of the above consider you a necessary evil or risk. (Unlike airlines and telecommunications companies I don't believe google actively hates its users at all. It just sometimes behaves like those who do, due to the nature of things). For Google, users are necessary as they are product to be sold. Next are various small custo…

> 2: when you must use google, make separate, carefully unconnected accounts for each project. How can one make this advice actionable? Creating new Google accounts requires providing a phone number to which one has long-term access (as they will sometimes require you to do SMS 2FA, even with 2FA off, when logging in). Using one on a different Google account links them (and could cause multiple accounts to get nuked)…

If you have a business you get a separate phone number for it, and potentially for each customer project. You can reuse it when the project is done, or it makes it easy to hand off the amount, assets etc to the customer.

What I do is use my gf's number (so occasionally I have to ask her for the code that shows up on her phone :-) ). I am fortunate not to use google for anything I care about, or even much at all, so this is no inconvenience for me; OTOH she not only keeps everything in google but used to work there.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#763

Earlier quoted context omitted.

> no discussion of whether this is a significant proportion of google users Who cares? No, stick with me here - what if we applied this logic to our justice system? "You're one in 300 million, who cares if you get a fair trial, let alone whether you're guilty?" And that doesn't even delve into lesser systems (like the ability to use public transport, drivers licenses, bad landlords, restaurants & food poisioning, etc…

The justice system isn't even close to error free even with a fair trial, as we define it, so I'm not sure that this is a good analog.

And yet we don't allow for blowing off that error rate because of the number of total cases in the system. It's also possible to get a retrial or dismissal if the errors are identified.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#764

We need regulations to enforce adequate customer service and SLAs in these huge companies. Google is getting away with this behavior because of their monopolistic behavior. If they had competition, they would be spending billions on customer support, but because they have a monopoly, they can get away with having virtually none. This is their way of saving money and taking advantage of their monopoly. It's a shadow v…

For counterpoint, they provide products like Gmail for free at point of use because the support costs are very low (amongst other factors). Would you prefer government change this balance by regulation, or let users decide what they want? Many users choose very cheap typical service with a small but real risk of misery. Perhaps it's because they don't understand how miserable it can get. It's important that the bad e…

Would I prefer government enforce food safety standards, or let consumers decide what they want?

Would I prefer government enforce building safety codes, or let consumers decide what they want?

Would I completely ignore the fact that Google has sucked the air out of the room with their market dominance, so hardly any competitors are left for consumers to decide between?

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#765

We need regulations to enforce adequate customer service and SLAs in these huge companies. Google is getting away with this behavior because of their monopolistic behavior. If they had competition, they would be spending billions on customer support, but because they have a monopoly, they can get away with having virtually none. This is their way of saving money and taking advantage of their monopoly. It's a shadow v…

No! What we need is competition and choice to ensure companies are responsive to what people want. I can't, for the life of me, understand why people think "regulation" will magic away all our problems. Here's what happens: a lengthy political process results in a bunch of laws getting passed. The large companies who have enough skin in the game to care send their lobbyists, who ensure the outcome of the process does…

Regulation gave same-day/instant money transfers between banks in other countries, blame US politics for the regulatory capture

> "Regulation" gave us professionals -- doctors, dentists, lawyers, etc -- who systematically exclude competitors and overcharge their customers because they aren't exposed to the full force of competition and innovation.

I find the overconfidence funny if not for the sheer ignorance of history. Snake oils were literally a thing. (And you're still free to buy them in a way)

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#766

Earlier quoted context omitted.

No! What we need is competition and choice to ensure companies are responsive to what people want. I can't, for the life of me, understand why people think "regulation" will magic away all our problems. Here's what happens: a lengthy political process results in a bunch of laws getting passed. The large companies who have enough skin in the game to care send their lobbyists, who ensure the outcome of the process does…

And then the competitors _tacitly_ collude and form an oligopoly, using their combined market power to consume small competitors and collectively reduce product quality. The unregulated free market makes minnows of us all for the whales to feed upon.

This is obviously not true in a majority of industries

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#767

If you've got an automated vetting process with a 99.999% success rate, but are dealing with billions of accounts, that's still tens of thousands of false positives. At that level, "percentage" is an insufficient measure. You want "permillionage", or maybe more colloquially "DPM" for "Defects Per Million" or even "DPB". You'll still get false positives though, so you provide an appeal process. But what's to prevent t…

> You can't even trust phone companies to do their job right and ensure the secure verification code is sent to the right phone! You provided some more secure ways for users to authenticate themselves,

For those that don't know, phone companies are easily susceptible to sim-swapping attacks which can make it easy for an attacker to intercept SMS 2fa: https://news.ycombinator.com/item?id=22016212

Edit: looks like OP changed their entire comment while I was replying.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#768
post #723

Earlier quoted context omitted.

Clearly Email is not the point of discussion here, as no one is building a business around it. It's Android with its app ecosystem, stadia, YouTube etc. Do you not see any problem with having effectively no support for these services?

Why is Google forced to provide customer support* for something they provide for free? * they do provide customer support, it could obviously be a lot better

You pay for a license to be a developer on the app store. You pay for a phone. You pay for apps on the app store. You pay monthly for Stadia. YouTube aside, these are not free!

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#769
post #740

Earlier quoted context omitted.

Why not both? They aren't mutually exclusive.

You're probably right. More active antitrust may need to occur via regulation. I'm just very skeptical of the sort of thinking that treats some abstract, not-very-realistic thing called "regulation" as a magic tool to solve all our problems.

> I'm just very skeptical of the sort of thinking that treats some abstract, not-very-realistic thing called "regulation" as a magic tool to solve all our problems.

I'm just very skeptical of the sort of thinking that treats some abstract, not-very-realistic thing called "competition" as a magic tool to solve all our problems.

See how that works? Competition can also mean races to the bottom, price dumping, plus it works best with commodities. In every non commodity market competition is diminished and sometimes disappears naturally.

Post reply on HN