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Requests dropped when using Cloudflare’s free tier for a commercial project

pawelurbanek.com

11–20 of 128 posts

Re: Requests dropped when using Cloudflare’s free tier for a commercial project

#12
post #10

Sounds scary. I would not want to use a CDN with some hidden limits. Especially not if I don't even get informed when rate limited. I can imagine them rate limiting me in a way that I will never notice. Like only limiting requests from some other country or continent. What is a good CDN for a site that has about a million visitors per month? And how much would one have to expect to pay for it?

Any one you pay for.

Re: Requests dropped when using Cloudflare’s free tier for a commercial project

#14

This article seems fairly scant on details to be honest. I understand how they came to the conclusion, but there's still quite a lot of conjecture here.

That's the point. Because of Cloudflare's opacity, they can't get any more information. Conjecture is all they have.

Re: Requests dropped when using Cloudflare’s free tier for a commercial project

#16
what a load of horseshit, this is my free plan 30 day stats, 2 order magnitude more request, a order magnitude less cache hits, no request limit in sight

https://i.imgur.com/UOlW836.png

edit: changed bull crap to the more appropriate horseshit in response to this unsubstantiated-bordering-conspiracy blog post, because if the former is already enough to triggers the community downvoting brigades, no point in showing any restraint

Re: Requests dropped when using Cloudflare’s free tier for a commercial project

#17
post #2

This seems a bit outrageous if true. They advertise as a DDOS protection service and then do this?

I know from experience that they might take some actions if you take too much of a DDoS on their free plan but I never heard of that on some usual traffic, especially not when it's as low as the blog suggests (sub 10 rpm). The attacks my blog received were in the thousand requests per second area when it got suspended.

Re: Requests dropped when using Cloudflare’s free tier for a commercial project

#18
post #3

I am talking internally with the customer support team about what happened to this customer's traffic. It is definitively not the case that doing "four requests per minute" gets you rate limited.

A great first step would be to take responsibility for what the customer has proven to happen. "It is definitively not the case that doing" is directly at odds with what the author provides, you might want to reframe your message to "it shouldn't be like this but unfortunately it is like this right now, sorry" rather than dismissing the author with that they are not correct.

You shouldn't assume that he is correct either; i'm a free plan user and have never experienced this

Re: Requests dropped when using Cloudflare’s free tier for a commercial project

#19
I'm starting to lose faith in cloudflare lately - we're on the business plan and there's been some really strange UI bugs in the dashboard where it looks like state just isn't reflected properly (Access and Load Balancing being ones we see quite a bit)

Summary of things that we've had issues with lately:

- Caching of a specific route just stopped working. I log a support ticket (nightmare to find in the dashboard) and miraculously it starts working again after the ticket gets responsded to.

- Some of our staff got locked out of part of our app because we exceeded the 5 free users of the "Access" plan. Upgraded to the 50 user plan in the new Teams part and it still didn't work. Contacted support, fixed again but no explanation. (multiple day turnaround on tickets)

We're invested in their tech a lot and I love workers - they really take some big tasks off us. If Azure come up with something compelling we'll probably switch though (assuming I can make sense of Azure's billing and product naming strategy)

Re: Requests dropped when using Cloudflare’s free tier for a commercial project

#20
post #5
post #2

This seems a bit outrageous if true. They advertise as a DDOS protection service and then do this?

That is SUPER scary, as a high volume website

If you're such a high volume site then why not pay for CDN/DDOS Protection? I'm amazed so many people feel this is something they deserve for free, and then complain when there's some kind of limitation on the free thing they're receiving.
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