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Terraria on Stadia cancelled after developer's Google account gets locked

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Re: Terraria on Stadia cancelled after developer's Google account gets locked

#2
Is there really no way for a user to get in touch with a human agent? I read that Google automates the flagging and disabling of accounts but given how many people have their livelihood linked to these accounts, Google must have done something. It makes me scared how deep I have dived into the Google ecosystem. Time and time again I think about transitioning to someplace else but don’t know how to. It seems too daunting.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#5
post #2

Is there really no way for a user to get in touch with a human agent? I read that Google automates the flagging and disabling of accounts but given how many people have their livelihood linked to these accounts, Google must have done something. It makes me scared how deep I have dived into the Google ecosystem. Time and time again I think about transitioning to someplace else but don’t know how to. It seems too daunt…

[deleted]

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#8
post #3

We only hear the celebs that got their accounts suspended. Imagine how many others are stuck and have nowhere to talk to.

I'd easily pay for a personal gmail account which has all the privacy protections on and also 24/7 access to customer support via chat and phone. Sadly most of that is only provided for business accounts.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#9
This happens again and again. I have had that happen to my twitter account. I see this regulary on HN.

My suspicion is that this is mostly happening because platforms that big like google or twitter rely very heavily on machine learning and other AI related technology to ban people. Because honestly, the amount of spam and abuse that are likely happening on these platforms has to be mind boggling high.

So I get why they would try to automate bans.

But after years and years of regular high profile news of false positives, one would think they eventually would change something.

I mean the guy had direct business with Google going on....

Why would they continue like that. Isn't there one single PR person at Google?

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#10
We keep hearing horror stories like this on HN and yet Google Cloud revenue jumps to $13.06 billion in 2020, up 47% year-over-year from $8.92 billion in 2019.

Either HN bias towards google is making sure these posts hit front page frequently (frequent enough for me to notice at least) or certain tiers of customers are treated differently.

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