Don't Offer a Free Plan
nofreeplan.com
Don't Offer a Free Plan
1–10 of 232 posts
Re: Don't Offer a Free Plan
#2Additionally I remember reading a comment on here that boiled down to:
If you offer a free service, it'll be used to host spam, porn or other illegal activity
Re: Don't Offer a Free Plan
#3I was hoping they would charge me a nickel to view the site...
Re: Don't Offer a Free Plan
#4Most MBA programs go over why you don’t want a small number of high paying clients. It’s the opposite of diversification and is a risk factor. In the situation they claim as bad losing 1 clients means losing 10% of your revenue!
Re: Don't Offer a Free Plan
#5Since this headline is likely to have a decent amount of people reading comments and not the article, I just want to highlight their suggestion of a "lifetime try-out plan". It's a pretty original thought, I don't think I've ever seen a SaaS use that.
I have seen trial plans with a small $ attached before though.
Re: Don't Offer a Free Plan
#6Alternately — if you have a free plan, make sure you get something out of it. My app SongRender [1] offers unlimited free videos, with the caveat that each of them has a small watermark in the corner. So if someone isn't paying me, they're helping me with marketing.
Re: Don't Offer a Free Plan
#7Really makes me reflect on how offering free content destroyed the web via advertising. If only they’d got this message out 20+ years ago, maybe I wouldn’t hate so much of the internet.
Re: Don't Offer a Free Plan
#8This is a great movement, and I hope it gets some traction. A lot of damage has been caused by setting an expectation for software consumers that they should never have to pay for anything.
Re: Don't Offer a Free Plan
#9[deleted]
Re: Don't Offer a Free Plan
#10It is sad but true that users that pay less, or zero, are more demanding on customer support and make unreasonable demands via social. Had a guy this week using our free product that has 90% of the paid products features berating us on Twitter for not being 100% free and demanding we convert and rely on donations to support our 40 person team. Makes me regret having a free offering. In my 20 years doing software startups I’ve seen this over and over. Simply raising your prices, which we’ve raised to over 5x, dramatically reduces load on the CS team per dollar earned.