One of my first jobs out of college was at small management consulting firm founded by an formerly very high level McKinsey guy. In a bigger firm, I wouldn't have had much contact with this person, but since we were tiny, he would often be out in the field with the junior people. One week I found myself with him in some faraway city. We were a bit lost (this was before smartphones) and late for our next appointment.…
While amusing, this attempts to humanize them and somewhat whitewash their abominable actions. They are sitting at the top of the power matrix making lives miserable and dangerous for the ones with least power - paycheck to paycheck workers, those with addictions, inmates in Rikers, dissidents. The fact that they are aware of their own lack of usefulness makes the whole enterprise even more cynical and shady.
Some would say this was the origin of charity and corporate social responsibility. It was born as a financial optimization to hedge against optics risk, to engage in moral licensing. And it does its job very well there -- not in spite of, but because it directly humanizes the company and its executives.