Amazon shortchanged drivers $61.7M in tips

Post by franklampard » Thu, Feb 04, 2021, 5:30 AM UTC

lettergram wrote: post #53

imgabe wrote: post #9

Just do away with tips. It's a terrible and stupid system. If you want to do it as a customer, go ahead, but it should never be considered as part of the employee's compensation. If people aren't willing to do the job for the hourly wage alone with no tips, raise the wage until they are.

I don’t think you’ve worked a job where you got tipped, have you? It’s actually one of the few ways people can make a lot of money for doing a good job. What you describe punishes hard work, the people getting tips would hate it.

Post by viraptor » Thu, Feb 04, 2021, 5:30 AM UTC

vrc wrote: post #55

jimmaswell wrote: post #37

Earlier quoted context omitted.

There is no culture of customer service at all in Europe from what I've heard, with apathetic to downright rude waitstaff being the norm. There's a chance it wouldn't be that way if there were tips.

IME it’s not “no customer service” as much as “less customer service” in many of the non-tip places. The staff checks on you less often and you sometimes have to actively flag them down or end up waiting for quite a while. For an American who is used to the standard “Drink? —> Order —> Refill —> How’s everything? —> Refill —> Anything else? Dessert? Just the check?” cadence to dining it is strange and may seem like t…

Post by nyczomg » Thu, Feb 04, 2021, 5:31 AM UTC

darwinwhy wrote: post #11

peteretep wrote: post #3

> The FTC alleges Amazon changed the way it paid drivers in late 2016, lowering the hourly rate and then used customer tips to make up the difference. Amazon continued to tell drivers they were receiving all of their tips, even after receiving hundreds of complaints from drivers, the agency said. How is this not simply theft? Why does this attract civil charges and not criminal ones?

> when Amazon steals $62 million from its employees it's "misrepresenting drivers' tips", when Amazon employees steal $130,000 of products from Amazon it's a "theft ring" ~ https://twitter.com/CitationsPod/status/1356779651885133825

Post by baby » Thu, Feb 04, 2021, 5:34 AM UTC

lettergram wrote: post #53

imgabe wrote: post #9

Just do away with tips. It's a terrible and stupid system. If you want to do it as a customer, go ahead, but it should never be considered as part of the employee's compensation. If people aren't willing to do the job for the hourly wage alone with no tips, raise the wage until they are.

I don’t think you’ve worked a job where you got tipped, have you? It’s actually one of the few ways people can make a lot of money for doing a good job. What you describe punishes hard work, the people getting tips would hate it.

Post by neilv » Thu, Feb 04, 2021, 5:37 AM UTC

imgabe wrote: post #9

Just do away with tips. It's a terrible and stupid system. If you want to do it as a customer, go ahead, but it should never be considered as part of the employee's compensation. If people aren't willing to do the job for the hourly wage alone with no tips, raise the wage until they are.