Live data from Hacker News

CDC website built by Deloitte at a cost of $44M is abandoned due to bugs

technologyreview.com

151–160 of 688 posts

Re: CDC website built by Deloitte at a cost of $44M is abandoned due to bugs

#151

Earlier quoted context omitted.

That's my money. Not a company's. To anyone who disagrees, how is this statement wrong?

It’s 0.00275% of the income tax paid annually ($44M/$1.6T)and an even smaller amount of the total tax. Assuming you’re an average taxpayer, it cost you about thirty one cents ($44M/143M people). If you’re a median taxpayer it’s even less. This is a giant fuck up, but way out of perspective. Even with all the other fuckups, the wasted portion of your taxes surely isn’t enough for heads to roll.

I love my government. I love my government. I love my government.

Re: CDC website built by Deloitte at a cost of $44M is abandoned due to bugs

#152
post #13

I just don't understand these software deals, the price is so high. At 44 million, you can hire 146 engineers each paid 300k for a full year. Trust me, you need much less to build something like this, and there's no excuse for it to suck so bad. I'm also curious, anyone know where the development actually happened? Did Deloitte further subcontracted out? Was it outsourced?

These contracts are generally bloated, but if you've never seen how a $10M+ contract for things like this works you're probably thinking about it wrong. The actual development piece is a pretty small portion of the overall work. The bulk of it is figuring out all the requirements, wrangling legacy systems and data into some kind of shape that can either be interfaced with or imported, documentation, support (includin…

Sounds like a lot of $6-700/hr management consultants that don't know much about tech but are happy to channel their inner Steve Jobs to try and architect something.

The 22 year olds might not be able to do it (I beg to differ), but can management consultants/accountants who barely took typing in school who have Excel as the height of their digital literacy be expected to have all the answers?

By the time this gets to technical folks, 70-80% of the budget has been burned.

Edit: Beware Management Consultants and Accountants encroaching into "IT". Their worlds are drying up because tech folks can learn business easier than business folks can learn tech.

Edit 2: removed age reference.

Re: CDC website built by Deloitte at a cost of $44M is abandoned due to bugs

#154
post #13

I just don't understand these software deals, the price is so high. At 44 million, you can hire 146 engineers each paid 300k for a full year. Trust me, you need much less to build something like this, and there's no excuse for it to suck so bad. I'm also curious, anyone know where the development actually happened? Did Deloitte further subcontracted out? Was it outsourced?

>> At 44 million, you can hire 146 engineers each paid 300k for a full year. It’s Deloitte, they probably hired 100 developers for 80k and 50 project managers for 300k

Deloitte. 60k, 150k. $13.5MM. That leaves $30MM for partner bonuses.

Re: CDC website built by Deloitte at a cost of $44M is abandoned due to bugs

#155
post #53

Earlier quoted context omitted.

This is not a 'software engineering' thing. If you look at it from a software development POV, then the issue is more of not having 'product managers' whose job it is to - understand the requirements, write the specs, basically champion the POV of the end user (after actually identifying the correct end user). Examples a) The article talked about the software not working on Internet Explorer (IE). Older people still…

Internet Explorer has less than a 2% market share in the US, so under normal circumstances (given the sacrifices you’d have to make everywhere else) not bothering to support is is often a sensible decision. When it’s an access to healthcare issue though you can’t really exclude 2% of users. That said, building something that works well on mobile (re your point b) but also works on internet explorer is a pretty tough…

It's a governmental website. It must be usable by everyone. Less than two percent is not zero percent -- it's over a million people.

Re: CDC website built by Deloitte at a cost of $44M is abandoned due to bugs

#156
post #13

I just don't understand these software deals, the price is so high. At 44 million, you can hire 146 engineers each paid 300k for a full year. Trust me, you need much less to build something like this, and there's no excuse for it to suck so bad. I'm also curious, anyone know where the development actually happened? Did Deloitte further subcontracted out? Was it outsourced?

This issue/corruption is addressed in https://yts.mx/movies/a-good-american-2015

Re: CDC website built by Deloitte at a cost of $44M is abandoned due to bugs

#157
post #13

I just don't understand these software deals, the price is so high. At 44 million, you can hire 146 engineers each paid 300k for a full year. Trust me, you need much less to build something like this, and there's no excuse for it to suck so bad. I'm also curious, anyone know where the development actually happened? Did Deloitte further subcontracted out? Was it outsourced?

I've no love for Deloitte, but the one benefit they do have here is the ability to mobilize quickly on something like this. It's simply impossible to "hire 146 engineers" within any reasonable time frame, let alone get them all organized in a way that you can manage them effectively (and don't forget the project managers/scrum masters/etc that would need to be hired too). Deloitte, OTOH, has an entire existing busine…

> but the one benefit they do have here is the ability to mobilize quickly on something like this

Isn't the whole article about how they failed to mobilize quickly?

Re: CDC website built by Deloitte at a cost of $44M is abandoned due to bugs

#158
post #13

I just don't understand these software deals, the price is so high. At 44 million, you can hire 146 engineers each paid 300k for a full year. Trust me, you need much less to build something like this, and there's no excuse for it to suck so bad. I'm also curious, anyone know where the development actually happened? Did Deloitte further subcontracted out? Was it outsourced?

Or you could hire 73 engineers each paid 300k for a year, and have 22 million left over for hosting/operations/overhead costs... Absolutely ridiculous.

You forgot annual bonuses for partners.

Re: CDC website built by Deloitte at a cost of $44M is abandoned due to bugs

#159
post #13

I just don't understand these software deals, the price is so high. At 44 million, you can hire 146 engineers each paid 300k for a full year. Trust me, you need much less to build something like this, and there's no excuse for it to suck so bad. I'm also curious, anyone know where the development actually happened? Did Deloitte further subcontracted out? Was it outsourced?

Deloitte billable rates for the higher end folks are $350-700/hour. Scapegoat as a service isn't cheap.

Re: CDC website built by Deloitte at a cost of $44M is abandoned due to bugs

#160

Can anyone actually load the website ( https://vams.cdc.gov )? I get a "too many redirects" error, which is quite a bit worse than "the buttons are poorly placed".

It seems to redirect to https://vams.cdc.gov/vaccineportal/ which redirects to https://vams.cdc.gov/vaccineportal/s/ which redirects back to https://vams.cdc.gov/vaccineportal/ for an infinite redirect loop.

Wonder if anyone will pay me $44M to set up a redirect loop?

Post reply on HN