11–14 of 14 posts
I’ve only got one feature I wish they had and that’s onboarding checklists for new users. We use their product tours, in app messages and email drip campaigns for new users, but a different bit of software for the checklist. I’d love it all in one place.
[0] https://blog.gingerlime.com/2019/why-i-stopped-using-interco...
I wrote a blog post about it[0], but in one sentence: it didn’t help us (in my opinion all those tools, not just intercom) [0] https://blog.gingerlime.com/2019/why-i-stopped-using-interco...
I’m a very happy Intercom customer and it’s embedded into everything we do from sales to support. I’ve only got one feature I wish they had and that’s onboarding checklists for new users. We use their product tours, in app messages and email drip campaigns for new users, but a different bit of software for the checklist. I’d love it all in one place.