I’ve been lucky to work at an institution has clinical pharmacists available on call all day to answer literally any question we have. This is pretty neat, hope it works out!
That’s great! This is the future.
During vaccines, how have your pharmacists managed to do both? I’m sure it’s a lot on them
Seems like this centralises the experience answering the questions with the people in your organisation rather than the wider community of clinical pharmacists embedded in hospitals. Have you considered a more distributed approach that avoids this? I'm not really sure how to word this question better, sorry.
Yes! But shouldn’t it be central? There are hundreds of thousands of clinical pharmacists answering similar questions every day. To your point- everyone asks unique questions so still get unique answers that they can then combine with patient- specific preferences to make personal decisions. Am I answering what you asked ? Sorry if not!
So when a hospital switches from in-house clinical pharmacists to your service, what happens? Do they leave the hospital and you hire them, or are they just fired and have to find a hospital you haven't taken over yet (what happens when there are none in their city)? Is there a way they could remain embedded in their hospital community whilst also providing expertise to your service, potentially you could get a wider variety of questions through your service this way too, to grow the range of things you can handle.
Yes! But shouldn’t it be central? There are hundreds of thousands of clinical pharmacists answering similar questions every day. To your point- everyone asks unique questions so still get unique answers that they can then combine with patient- specific preferences to make personal decisions. Am I answering what you asked ? Sorry if not!
So when a hospital switches from in-house clinical pharmacists to your service, what happens? Do they leave the hospital and you hire them, or are they just fired and have to find a hospital you haven't taken over yet (what happens when there are none in their city)? Is there a way they could remain embedded in their hospital community whilst also providing expertise to your service, potentially you could get a wider…
The clinical pharmacist has so much to do, they’re like Swiss Army knives. Systems that take us on don’t fire anyone to do so; this just frees up their clinical folks to do more patient care duties. So, yes, we want to grow through them !
So when a hospital switches from in-house clinical pharmacists to your service, what happens? Do they leave the hospital and you hire them, or are they just fired and have to find a hospital you haven't taken over yet (what happens when there are none in their city)? Is there a way they could remain embedded in their hospital community whilst also providing expertise to your service, potentially you could get a wider…
The clinical pharmacist has so much to do, they’re like Swiss Army knives. Systems that take us on don’t fire anyone to do so; this just frees up their clinical folks to do more patient care duties. So, yes, we want to grow through them !
Hmm, so their question answering skills will atrophy then?
How did you get around the problem of having the doctors actually care ?
Clinical pharmacists at every hospital have been key. Many docs prefer to still rely on their clinical pharmacist, which is fine because they (the clinical pharmacists) end up relying on us. Over time, it’s become simpler for many docs to just ask us themselves. Also, a newsfeed with common/ interesting questions has really helped since the experience gets better with more users.
We arrived at the same insight while implementing several digital patient assistance programs across different markets. In PAPs which require doctors to register vs pharmacist registration, the latter outperforms the former in adoption and engagement. Doctors seem to be too damn busy to take time to onboard themselves with the PAP apps even though ultimately they aid the patients in terms of medication cost.
Clinical pharmacists at every hospital have been key. Many docs prefer to still rely on their clinical pharmacist, which is fine because they (the clinical pharmacists) end up relying on us. Over time, it’s become simpler for many docs to just ask us themselves. Also, a newsfeed with common/ interesting questions has really helped since the experience gets better with more users.
We arrived at the same insight while implementing several digital patient assistance programs across different markets. In PAPs which require doctors to register vs pharmacist registration, the latter outperforms the former in adoption and engagement. Doctors seem to be too damn busy to take time to onboard themselves with the PAP apps even though ultimately they aid the patients in terms of medication cost.
Yes! I think every doc probably has a bit of PTSD from EMR rollouts, so probably much harder to find early adopters for any new tech .