Earlier quoted context omitted.
Can I propose changing the description slightly to frame how big of an issue it is: I downloaded the app to buy shares. It is the weekend. The markets are closed, so I can't buy shares. Delete app, 1* rating, false advertising. There is always fine print. The challenge is that the fine print here is really complicated. In extreme situations there are rules to consider.
This is the sort of nose-upturned view many of us are guilty of, regardless of whether that was your intent. Ive seen those "users are stupid" anecdata floating around these parts with impunity. People aren't stupid and 100K plus people making a complaint can't be seen as a mere "users are stupid" scenario. This condescent of people who use our products will catch up with us someday and I hope it does. People arent h…
There are two issues to your comment:
1. Trading (including risk management) is really complicated. It isn't something that you can pick up in 30 seconds after downloading an app. This exact scenario (where broker stops taking orders on a stock likely due to internal risk limits) is a great example of an unusual scenario that has to be risk managed. This isn't some nose-upturned view but a fact.
2. Many of the comments here are made in good faith but it is pure speculation. 500K reviews were apparently posted and automatically removed. In any usual day we'd assume this was the usual spam. Again there's speculation about why there were removed. My point here is that there needs to be time to actually find out what happened.