Earlier quoted context omitted.
Yes. They should be forced to provide the service they promised. It’s not my fault their business model is failing for a particular ticker on a particular day. If they can’t, then some advance notice is needed. Making this decision instantly without giving customers time to move their holdings elsewhere is not okay. That being said, I’m surprised people are still using them for day trading. They don’t have a great tr…
Should, as in ethically? Surely not legally.
Users would then know, in advance, if a particular ticker will be restricted. Either through specific advanced notice, or because they were told that all securities that exceed a volatility of X over Y time period will be restricted.
Whatever the rule, it can't be a snap decision that leaves users with no recourse.
If you're not an appropriate day-trading app, then don't act like one until you suddenly don't want to be one anymore. Make the rules in advance, communicate them, and let the market decide if you're appropriate for their needs.