Gitlab removes its 'starter' tier Users must either pay 5x more or lose features
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Re: Gitlab removes its 'starter' tier Users must either pay 5x more or lose features
#2> Existing customers with up to 25 users can renew for one more year at the existing $4.00 rate, or get a free upgrade to Premium along with a staggered discount at the next renewal: $6.00 on year 1, $9.00 year 2 and $15.00 for year 3.
This seems reasonable...
Re: Gitlab removes its 'starter' tier Users must either pay 5x more or lose features
#3Previous discussion here: https://news.ycombinator.com/item?id=25918717
Re: Gitlab removes its 'starter' tier Users must either pay 5x more or lose features
#4> Existing customers with up to 25 users can renew for one more year at the existing $4.00 rate, or get a free upgrade to Premium along with a staggered discount at the next renewal: $6.00 on year 1, $9.00 year 2 and $15.00 for year 3. This seems reasonable...
Besides that, they can still run gitlab on-prem (it's not that hard after all).
So it's not like gitlab is completely cutting people out of service.
Re: Gitlab removes its 'starter' tier Users must either pay 5x more or lose features
#5> Existing customers with up to 25 users can renew for one more year at the existing $4.00 rate, or get a free upgrade to Premium along with a staggered discount at the next renewal: $6.00 on year 1, $9.00 year 2 and $15.00 for year 3. This seems reasonable...
Besides that, they can still run gitlab on-prem (it's not that hard after all). So it's not like gitlab is completely cutting people out of service.
As I understand it, on-prem requires a license if you want the non-community edition features and the license costs exactly as much as the SaaS version.
Re: Gitlab removes its 'starter' tier Users must either pay 5x more or lose features
#6> Existing customers with up to 25 users can renew for one more year at the existing $4.00 rate, or get a free upgrade to Premium along with a staggered discount at the next renewal: $6.00 on year 1, $9.00 year 2 and $15.00 for year 3. This seems reasonable...
The people most annoyed in the last thread were the ones who evangelized GitLab within their companies but hadn't yet convinced the company to pull the plug or transition to a paid plan. They now have egg on their faces as GitLab is no longer a viable option due to pricing.
Re: Gitlab removes its 'starter' tier Users must either pay 5x more or lose features
#7> Existing customers with up to 25 users can renew for one more year at the existing $4.00 rate, or get a free upgrade to Premium along with a staggered discount at the next renewal: $6.00 on year 1, $9.00 year 2 and $15.00 for year 3. This seems reasonable...
Reasonable for GitLab, but not the user.
Reasonable for the user would be to just grandfather them in their current plan.
Re: Gitlab removes its 'starter' tier Users must either pay 5x more or lose features
#8> Existing customers with up to 25 users can renew for one more year at the existing $4.00 rate, or get a free upgrade to Premium along with a staggered discount at the next renewal: $6.00 on year 1, $9.00 year 2 and $15.00 for year 3. This seems reasonable...
They are nice enough to keep pricing for a reasonable amount of time for existing customers but it’s now much more attractive to use alternatives at lower costs.
Re: Gitlab removes its 'starter' tier Users must either pay 5x more or lose features
#9Wow. Almost feels like a bait and switch. GitLab is now completely uncompetitive with GitHub in terms of price structure. 4-5x on monthly cost.
Re: Gitlab removes its 'starter' tier Users must either pay 5x more or lose features
#10> Existing customers with up to 25 users can renew for one more year at the existing $4.00 rate, or get a free upgrade to Premium along with a staggered discount at the next renewal: $6.00 on year 1, $9.00 year 2 and $15.00 for year 3. This seems reasonable...
Reasonable for GitLab, but not the user. Reasonable for the user would be to just grandfather them in their current plan.
Yeah that's the bog standard method of moving forward every time something like this happens. never take something away from someone that they are used to... it will only breed resentment. you let them continue on at the old price and if they want xyz new shiny offering that you obviously think is worthwhile because you are charging 4x for it then they will move to the new tier and you are off the grandfather hook for that user. if they stop the service then you are off the hook and they can buy the new tier if they want to resume using the paid service.
edit: it amazes me that companies don't do this time and time again and suffer the negative repercussions of it every time.