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East Coast Internet Outage

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211–220 of 265 posts

Re: East Coast Internet Outage

#211
post #193

Earlier quoted context omitted.

It set off the flamewar detector. We monitor that list and eventually cancel the penalty for threads that aren't actual flamewars, but it takes a while. If anyone wants to make it faster, emailing hn@ycombinator.com is usually a forcing function. Edit: Also, posts without URLs get a downweight by default. I've turned that off too, and merged the other threads into this one, since it was the first one.

How does one programmatically detect a flamewar? :)

> How does one programmatically detect a flamewar? :)

An NLP/Machine learning model would be a great way! Probably also taking in other features as input such as the number of comments per second, and how deeply nested those comments are.

Let's build one!

Re: East Coast Internet Outage

#212

I find it weirder that Zoom Verizon got BGP routed through AS42861 via 0.ae15.gw14.iad8.alter.net and that AS42861 isn’t clearly defined under Roblex

Very interesting. HE's BGP tool sees it https://bgp.he.net/AS42861

edit: so does https://www.peeringdb.com/net/2258

Re: East Coast Internet Outage

#213

Earlier quoted context omitted.

It’s expensive, $300/month. I try to justify it to myself by noting it’s on their business Metro-E network so it’s completely reliable and has amazing support. Also an entire /48 of static IPv6. It was $150/month for the first two years, which was much more palatable. Their model is expensive because they don’t wire while neighborhoods. For me they had to run fiber a quarter mile, down my street, and trench under my…

That's not bad, I'd be willing to pay that and even more. I was simply unable to contact anyone at Comcast who was willing to entertain running fiber to a home. So I simply had to buy a home that had an option other than Comcast. In another instance, I needed symmetric fiber at one of my businesses. I contacted Comcast, the business/commercial departments multiple times, got numerous peoples' names, left voice and em…

The Gigabit Pro support story is very odd. The initial contact goes through the consumer support folks, who are clueless the service even exists. The preferred solution is actually getting on the Comcast Xfinity reddit site to reach a support tech who knows what's going on. After that you're handed off to a Comcast Small Business support agent, who is a real person who maintains contact with you throughout the process (which is a bit involved because it can require permitting, etc.). After that you get a support number that goes to the Metro-E NOC, which is phenomenal. But the billing website still goes through the customer online portal, which doesn't quite understand what's going on.

Re: East Coast Internet Outage

#214

When houses are created there are building codes to adhere to. For example, when there is a water pipe behind the walls a plumber (a good one) would also put a plate in front of it. In this way, once the walls are in place, drilling away into the wall, or nailing, would hit the metal plate, thus provides some safety mechanism. As another example, underground, in public areas are markings (or at least procedures) to i…

I'm probably the only person reading this thread who owns a backhoe, and it's only a small one. There's really no material that will resist being dug through and is also practical to bury over miles and miles of fiber. There obviously are processes and measures in place to prevent "backhoe-fade" events, including armored cable, tracer wires and tape above the main cable but humans being humans things sometimes don't work out. Contractors can be liable for the cost to spice repairs which will be very costly so they're incented to not cut fibers.

Re: East Coast Internet Outage

#216

When houses are created there are building codes to adhere to. For example, when there is a water pipe behind the walls a plumber (a good one) would also put a plate in front of it. In this way, once the walls are in place, drilling away into the wall, or nailing, would hit the metal plate, thus provides some safety mechanism. As another example, underground, in public areas are markings (or at least procedures) to i…

I'm probably the only person reading this thread who owns a backhoe, and it's only a small one. There's really no material that will resist being dug through and is also practical to bury over miles and miles of fiber. There obviously are processes and measures in place to prevent "backhoe-fade" events, including armored cable, tracer wires and tape above the main cable but humans being humans things sometimes don't…

You are not the only person reading this thread who owns a backhoe.

Everything else is 100% correct!

Re: East Coast Internet Outage

#217

When houses are created there are building codes to adhere to. For example, when there is a water pipe behind the walls a plumber (a good one) would also put a plate in front of it. In this way, once the walls are in place, drilling away into the wall, or nailing, would hit the metal plate, thus provides some safety mechanism. As another example, underground, in public areas are markings (or at least procedures) to i…

I'm probably the only person reading this thread who owns a backhoe, and it's only a small one. There's really no material that will resist being dug through and is also practical to bury over miles and miles of fiber. There obviously are processes and measures in place to prevent "backhoe-fade" events, including armored cable, tracer wires and tape above the main cable but humans being humans things sometimes don't…

I like to joke that the North-American Fiber-Seeking-Backhoe is not, and will never be an endangered species.

Re: East Coast Internet Outage

#218
post #215

Imagine a world where all our enemies DIDN'T know how fragile our infrastructure is. False security, surely, but still would be somewhat comforting. :)

Firstly, America should strive to not have enemies. We fail at this very badly.

Secondly, ZERO countries in the world have non-fragile infrastructure. America's infrastructure is better than most countries and definitely above average even among developed countries, except public transportation.

Re: East Coast Internet Outage

#219

When houses are created there are building codes to adhere to. For example, when there is a water pipe behind the walls a plumber (a good one) would also put a plate in front of it. In this way, once the walls are in place, drilling away into the wall, or nailing, would hit the metal plate, thus provides some safety mechanism. As another example, underground, in public areas are markings (or at least procedures) to i…

I'm probably the only person reading this thread who owns a backhoe, and it's only a small one. There's really no material that will resist being dug through and is also practical to bury over miles and miles of fiber. There obviously are processes and measures in place to prevent "backhoe-fade" events, including armored cable, tracer wires and tape above the main cable but humans being humans things sometimes don't…

Backhoes also can't be blamed for every outage. Cars hitting poles that carry aerial fiber, people ripping up fiber thinking it is copper they can steal, boat anchors at landing sites, etc.

Level 3 at one point stated 17% of all fiber cuts were from squirrels... https://web.archive.org/web/20151213214019/http://blog.level...

Re: East Coast Internet Outage

#220

When houses are created there are building codes to adhere to. For example, when there is a water pipe behind the walls a plumber (a good one) would also put a plate in front of it. In this way, once the walls are in place, drilling away into the wall, or nailing, would hit the metal plate, thus provides some safety mechanism. As another example, underground, in public areas are markings (or at least procedures) to i…

I'm probably the only person reading this thread who owns a backhoe, and it's only a small one. There's really no material that will resist being dug through and is also practical to bury over miles and miles of fiber. There obviously are processes and measures in place to prevent "backhoe-fade" events, including armored cable, tracer wires and tape above the main cable but humans being humans things sometimes don't…

CAT450 here!
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