Gitlab is moving to a three-tier product subscription model • Hacker News Board

Re: Gitlab is moving to a three-tier product subscription model

#81

Post by godtoldmetodoit » Tue, Jan 26, 2021, 8:09 PM UTC

Well, this ruined my teams Tuesday. We are on the Bronze plan with over 300 users company wide.

My department of 40 does the vast majority (90% plus of all commits/MRs) of the coding in the company, but we enrolled everyone within operations as well so that they could contribute on occasion.

The rest of those users are never going to be worth spending $19 a month on, but it really sucks having to put up barriers from people who do like to contribute on occasion. Feels like we're going in the wrong direction here, so much for devops :(

Re: Gitlab is moving to a three-tier product subscription model

#82

Post by dataminded » Tue, Jan 26, 2021, 8:11 PM UTC

dak1 wrote: post #62

We recently spent a couple weeks going over pricing with a GitLab regional Account Leader. We already use GitLab for all our source repos, CI/CD pipelines, and had been using it for issue management as well — all fully self-hosted. The hope was to drop Jira, which was also being used for project planning, and fully adopt GitLab, but the costs were simply unjustifiable. Basically GitLab ended up being a full order of…

Same situation here.

Re: Gitlab is moving to a three-tier product subscription model

#83

Post by relaxatorium » Tue, Jan 26, 2021, 8:11 PM UTC

The page mentions 89% of the features available in Starter being available in the free tier. Is there a good enumeration anywhere of what those features are and what they 11% that would be lost is?

I'll need to evaluate this for my company in the next year and that would be extremely helpful, as the new pricing grid of course does not include the phased out tier for comparison, which is the specific direct comparison I actually need to make here.

Re: Gitlab is moving to a three-tier product subscription model

#84

Post by zeusk » Tue, Jan 26, 2021, 8:12 PM UTC

tentacleuno wrote: post #68

dak1 wrote: post #62

We recently spent a couple weeks going over pricing with a GitLab regional Account Leader. We already use GitLab for all our source repos, CI/CD pipelines, and had been using it for issue management as well — all fully self-hosted. The hope was to drop Jira, which was also being used for project planning, and fully adopt GitLab, but the costs were simply unjustifiable. Basically GitLab ended up being a full order of…

How was your experience with Jira?

I had to deal with JIRA during an internship, it screams management bloat.

Re: Gitlab is moving to a three-tier product subscription model

#85

Post by thepill » Tue, Jan 26, 2021, 8:12 PM UTC

godtoldmetodoit wrote: post #81

Well, this ruined my teams Tuesday. We are on the Bronze plan with over 300 users company wide. My department of 40 does the vast majority (90% plus of all commits/MRs) of the coding in the company, but we enrolled everyone within operations as well so that they could contribute on occasion. The rest of those users are never going to be worth spending $19 a month on, but it really sucks having to put up barriers from…

Same for us - only a few users really need the subscription at all. The most only use basic features

Re: Gitlab is moving to a three-tier product subscription model

#86

Post by ppeetteerr » Tue, Jan 26, 2021, 8:13 PM UTC

jacquesm wrote: post #17

Remember when you make a pricing model for your company: you can never change it without some kind of backlash unless you can make things cheaper . So it's fine to charge a bit more initially and figure things out as you go, you can then lower the price once you've worked the numbers and/or have to respond to competitive pressure. But changing your model will upset your customers, no matter how well you intend it and…

I remember an in-person presentation by Unbounce talking about their pricing model. They realized that anyone paying less than $99/month was not worth their time, so they removed those plans, barely reducing their monthly revenue, and focused on the high-end customers.

Looking at their pricing structure today, I see $80 being the lowest tier, going all the way to $300

Re: Gitlab is moving to a three-tier product subscription model

#87

Post by wdb » Tue, Jan 26, 2021, 8:15 PM UTC

Most of the features you can get for $4 per month for at Github you need to pay $49/mo for at Gitlab, such as the integration of security dependency scanning, secret scanning, dependabot alerts. My understanding is that you need to pay the top tier to get UI integrations for these things.

As the monorepo support could be better as it wouldn't support multiple reporter files, like junit xmls.

Personally, if I had the choice I would go for Github Enterprise. Big chance with Gitlab you have to pay for hosting your own Gitlab runners anyways.

Re: Gitlab is moving to a three-tier product subscription model

#88

Post by zedpm » Tue, Jan 26, 2021, 8:16 PM UTC

GordonS wrote: post #70

We're using Azure DevOps at the bank I'm currently working at. I've been a long-time user of it actually, and am a big fan - I just don't see how GitLab's new pricing can compete with AzDo, or even GitHub. $49/user/m for Premium seems really expensive compared to AzDo and GitHub. Does GitLab have some killer feature I'm not aware of that justifies spending 2-10x that of the competition? $99/m for Ultimate eds? It doe…

> $49/user/m...

The premium tier is $19/user/m, not $49. Still, I agree that even $19 is high relative to the competition. We're currently on the (soon to disappear) $4/user/m Gitlab plan and now I'm wasting time trying to figure out if we'll lose anything we care about by dropping down to the free tier.

Re: Gitlab is moving to a three-tier product subscription model

#89

Post by enra » Tue, Jan 26, 2021, 8:27 PM UTC

htrp wrote: post #36

easton wrote: post #30

Earlier quoted context omitted.

I just looked through the feature list, the security stuff is interesting but it requires a strange scenario where your employees are pushing malicious code to the repo (maybe this happens often and I've just never heard of it). Much of the Agile/project tracking stuff is in Jira/Basecamp/Asana/TeamCity (or GitHub projects + issues can be used if your needs are small). Some of the other stuff is done by a myriad of G…

Recommendation for Jira replacement? Preferably with an emphasis on speed?

Depends on your needs, Jira has lots of features and plugins.

We're building Linear, focusing on speed and providing sane defaults that sense for software companies. The app offline first so all interactions are https://linear.app

Re: Gitlab is moving to a three-tier product subscription model

#90

Post by marcinzm » Tue, Jan 26, 2021, 8:31 PM UTC

tentacleuno wrote: post #68

dak1 wrote: post #62

We recently spent a couple weeks going over pricing with a GitLab regional Account Leader. We already use GitLab for all our source repos, CI/CD pipelines, and had been using it for issue management as well — all fully self-hosted. The hope was to drop Jira, which was also being used for project planning, and fully adopt GitLab, but the costs were simply unjustifiable. Basically GitLab ended up being a full order of…

How was your experience with Jira?

It's what you make of it. Most companies make it into a mess. And the UI is slow and bloated like a dead whale.

It is however not that expensive which matters especially when most of the company needs accounts and not just engineers. $7/user/month for basic or $14 for everything you reasonably care about. Gitlab is $19 or $99/user/month.