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Gitlab is moving to a three-tier product subscription model

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Re: Gitlab is moving to a three-tier product subscription model

#61

Post by dnsmichi »

easton wrote: post #25
harrychin2 wrote: post #15

Earlier quoted context omitted.

Just host your own runners https://docs.gitlab.com/runner/install/

That requires on-prem hardware (or I guess you could spin VMs up in the cloud, but I doubt that works out cheaper than hosted CI).

Hi, GitLab team member here. You can spin up a cloud instance, or dive deeper into auto-scaling the GitLab CI/CD runner: https://about.gitlab.com/blog/2017/11/23/autoscale-ci-runner...

Depending on your needs, automatically managing and deploying this could also be interesting. We have started a new project called the "5 min production app": https://about.gitlab.com/blog/2020/12/15/first-code-to-ci-cd...

Alternatively, partners provide hosted runners, if that is an option for you: https://partners.gitlab.com/English/directory/search?f0=Serv...

Re: Gitlab is moving to a three-tier product subscription model

#62

Post by dak1 »

We recently spent a couple weeks going over pricing with a GitLab regional Account Leader.

We already use GitLab for all our source repos, CI/CD pipelines, and had been using it for issue management as well — all fully self-hosted. The hope was to drop Jira, which was also being used for project planning, and fully adopt GitLab, but the costs were simply unjustifiable.

Basically GitLab ended up being a full order of magnitude more expensive. Even with discounts, which got things closer (but not all the way there), the fear was after a period of time, the discounts would be ended/phased out and we'd be stuck.

I'd love to see those features that compete directly with Jira (like roadmaps and multi-level epics) come down to the Premium level, which is more price/feature competitive.

We love GitLab, but find ourselves stuck using the free tier and paying for services we don't love, rather than supporting GitLab. I'd suspect we're not alone there, either.

Re: Gitlab is moving to a three-tier product subscription model

#63

Post by Freak_NL »

logifail wrote: post #57
Freak_NL wrote: post #44

Why on earth am I getting a cookie dialogue that includes a checkbox for “personalization” and asks for permission to track me “to personalize content and ads” on the pricing page of a company that makes money selling an actual product ? Can't we do anything at all these days without pointless cookie dialogues and downright insulting behaviour? I like GitLab, but I don't like getting advertising cookies stuffed down…

> Why on earth am I getting a cookie dialogue [...] Use NoScript. There is simply no reason for pages like that to [attempt to] stuff so many cookies and scripts for what is a simple page of static content.

I had my browser without uBlock Origin for all of five seconds after a fresh install last month.

Re: Gitlab is moving to a three-tier product subscription model

#64

Post by ehutch79 »

jacquesm wrote: post #17

Remember when you make a pricing model for your company: you can never change it without some kind of backlash unless you can make things cheaper . So it's fine to charge a bit more initially and figure things out as you go, you can then lower the price once you've worked the numbers and/or have to respond to competitive pressure. But changing your model will upset your customers, no matter how well you intend it and…

I'm pretty sure people would be upset about price reductions as well

Re: Gitlab is moving to a three-tier product subscription model

#65

Post by teekert »

htrp wrote: post #36
easton wrote: post #30

Earlier quoted context omitted.

I just looked through the feature list, the security stuff is interesting but it requires a strange scenario where your employees are pushing malicious code to the repo (maybe this happens often and I've just never heard of it). Much of the Agile/project tracking stuff is in Jira/Basecamp/Asana/TeamCity (or GitHub projects + issues can be used if your needs are small). Some of the other stuff is done by a myriad of G…

Recommendation for Jira replacement? Preferably with an emphasis on speed?

Zenhub?

Re: Gitlab is moving to a three-tier product subscription model

#66

Post by john_cogs »

dak1 wrote: post #62

We recently spent a couple weeks going over pricing with a GitLab regional Account Leader. We already use GitLab for all our source repos, CI/CD pipelines, and had been using it for issue management as well — all fully self-hosted. The hope was to drop Jira, which was also being used for project planning, and fully adopt GitLab, but the costs were simply unjustifiable. Basically GitLab ended up being a full order of…

GitLab team member here. Thanks for the thoughtful feedback. Will share with our team.

Re: Gitlab is moving to a three-tier product subscription model

#67

Post by dharmab »

disgruntledphd2 wrote: post #58
Freak_NL wrote: post #44

Why on earth am I getting a cookie dialogue that includes a checkbox for “personalization” and asks for permission to track me “to personalize content and ads” on the pricing page of a company that makes money selling an actual product ? Can't we do anything at all these days without pointless cookie dialogues and downright insulting behaviour? I like GitLab, but I don't like getting advertising cookies stuffed down…

So they can retarget you as a potential customer. I totally get your annoyance, but they probably do mostly online marketing, so it makes sense for them.

It's especially annoying because their competition does not use cookies.

https://github.blog/2020-12-17-no-cookie-for-you/

Re: Gitlab is moving to a three-tier product subscription model

#68

Post by tentacleuno »

dak1 wrote: post #62

We recently spent a couple weeks going over pricing with a GitLab regional Account Leader. We already use GitLab for all our source repos, CI/CD pipelines, and had been using it for issue management as well — all fully self-hosted. The hope was to drop Jira, which was also being used for project planning, and fully adopt GitLab, but the costs were simply unjustifiable. Basically GitLab ended up being a full order of…

How was your experience with Jira?

Re: Gitlab is moving to a three-tier product subscription model

#69

Post by Freak_NL »

dak1 wrote: post #62

We recently spent a couple weeks going over pricing with a GitLab regional Account Leader. We already use GitLab for all our source repos, CI/CD pipelines, and had been using it for issue management as well — all fully self-hosted. The hope was to drop Jira, which was also being used for project planning, and fully adopt GitLab, but the costs were simply unjustifiable. Basically GitLab ended up being a full order of…

Definitely not alone. We use the self-hosted GitLab that comes with MatterMost out of the box: great!

Now offer something to kill of Jira at a reasonable price and you've got another customer. The functionality is all there, it's just distributed awkwardly across tiers for many small outfits.

Re: Gitlab is moving to a three-tier product subscription model

#70

Post by GordonS »

We're using Azure DevOps at the bank I'm currently working at. I've been a long-time user of it actually, and am a big fan - I just don't see how GitLab's new pricing can compete with AzDo, or even GitHub.

$49/user/m for Premium seems really expensive compared to AzDo and GitHub. Does GitLab have some killer feature I'm not aware of that justifies spending 2-10x that of the competition?

$99/m for Ultimate eds? It doesn't even explain on the pricing page what you get for that, beyond a couple of bullet points of biz-speak - it's almost like they think anyone who buys that kind of language has more money than sense. Might have a point there to be fair, but still hard to see the point of Ultimate - would be really interested to hear if anyone here pays for it, and why?

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