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Gitlab is moving to a three-tier product subscription model

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Re: Gitlab is moving to a three-tier product subscription model

#41

Post by ArchOversight »

easton wrote: post #30
0x008 wrote: post #13

Earlier quoted context omitted.

Well but it seems gitlab offers a lot more value?

I just looked through the feature list, the security stuff is interesting but it requires a strange scenario where your employees are pushing malicious code to the repo (maybe this happens often and I've just never heard of it). Much of the Agile/project tracking stuff is in Jira/Basecamp/Asana/TeamCity (or GitHub projects + issues can be used if your needs are small). Some of the other stuff is done by a myriad of G…

Security stuff is interesting even in the case where all your employees are saints.

If you are building a docker image for example, you likely are doing a pull from docker hub, the security scanning software can help you catch security issues there.

It can also help with things like dependencies in your node projects, python projects and more (at least, that is what the security scanning software we use at $work does, I assume gitlab is similar).

It's not about employees pushing malicious code, it's about catching issues with dependencies further up the stack, to make sure that the end result you are pushing to your servers/users is not vulnerable.

Re: Gitlab is moving to a three-tier product subscription model

#43

Post by nemetroid »

neves wrote: post #31

Never forget that there's a 4th tier plan: host it yourself. With containers it is really easy to setup a GitLab instance. It isn't difficult to integrate GitLab with other tools. We are a Gov company and it is really easier to put man power to customize it than to climb all the bureaucratic hurdles to buy it.

There are multiple paid self-hosted tiers, one of which is being phased out.

Re: Gitlab is moving to a three-tier product subscription model

#44

Post by Freak_NL »

Why on earth am I getting a cookie dialogue that includes a checkbox for “personalization” and asks for permission to track me “to personalize content and ads” on the pricing page of a company that makes money selling an actual product?

Can't we do anything at all these days without pointless cookie dialogues and downright insulting behaviour?

I like GitLab, but I don't like getting advertising cookies stuffed down my throat for showing an interest in your offering.

Re: Gitlab is moving to a three-tier product subscription model

#45

Post by jonas21 »

jacquesm wrote: post #17

Remember when you make a pricing model for your company: you can never change it without some kind of backlash unless you can make things cheaper . So it's fine to charge a bit more initially and figure things out as you go, you can then lower the price once you've worked the numbers and/or have to respond to competitive pressure. But changing your model will upset your customers, no matter how well you intend it and…

Everything you said makes sense -- but at the same time, when building a SaaS offering, your initial product may have much less functionality than what you eventually plan to build.

If you start at the price you want to charge in the end, people will look at the product and say, you expect me to pay $X for that?

One thing that may work is to offer early adopters a lower price, and keep them at that price forever, while charging later customers more. But to do that, you need to raise the price for new customers early and often -- otherwise you'll end up with too many people at the lower price. And if your costs scale with the scope of your product, that could mean you're losing money on a large fraction of your users.

Re: Gitlab is moving to a three-tier product subscription model

#46

Post by rpadovani »

jrochkind1 wrote: post #23
MrOxiMoron wrote: post #8

ok, this might suck. We are on bronze right now and yes there where some things in silver that would have been nice to have it was never worth the costs per user to upgrade (especially because a lot of features already in bronze are not things we actually use or need), this might mean we either switch to free or abandon gitlab if there is an alternative.

What are the things in bronze you did need/want, vs free?

For me: - issue weights - iterations - multiple issue assignees - issue dependencies

We did evaluate silver (now premium), and it wasn't worth it. We will probably upgrade, but this is a 5x increase on the price, and as a long term contributor of Gitlab, this does definitely make me angry.

Re: Gitlab is moving to a three-tier product subscription model

#47

Post by iFire »

Macha wrote: post #16

In the past, I considered buying a subscription to show some support but the silver tier was too much for that and the bronze tier had nothing compelling. To be honest even silver/premium only had "pull mirroring" that seemed relevant to my individual use cases.

I second this, the only thing from starter was "pull mirroring", and now I'm priced out of even thinking buying Gitlab premium.

Re: Gitlab is moving to a three-tier product subscription model

#48

Post by raro11 »

We have a small development team (20) but 100+ clients that have reporter role.

We are in the process of moving out some clients so we could use Starter. Premium was too expensive because reporters count as a user and guests are only free in Ultimate.

So now we are looking for alternatives, which sucks because as a developer I really liked Gitlab.

Does anyone have any recommendations?

Re: Gitlab is moving to a three-tier product subscription model

#49

Post by scaladev »

rpadovani wrote: post #46
jrochkind1 wrote: post #23

Earlier quoted context omitted.

What are the things in bronze you did need/want, vs free?

For me: - issue weights - iterations - multiple issue assignees - issue dependencies We did evaluate silver (now premium), and it wasn't worth it. We will probably upgrade, but this is a 5x increase on the price, and as a long term contributor of Gitlab, this does definitely make me angry.

>multiple issue assignees

>issue dependencies

FWIW these are available in Gitea, along with some other Gitlab features that require payment.

It's a much more lightweight alternative, though.

https://github.com/go-gitea/gitea/

Re: Gitlab is moving to a three-tier product subscription model

#50

Post by aaukt »

adamtulinius wrote: post #40

I'm pretty sure we'll just downgrade to free, or move away after this. We only use the MR approval features from bronze, and that's proooobably not worth the price of premium. But who knows, since we have to contact a sales rep to "guide you through your transition discount offers.

We are in the same boat. Probably going to downgrade to free.
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