Porting Firefox to Apple Silicon
hacks.mozilla.org
Porting Firefox to Apple Silicon
1–10 of 242 posts
Re: Porting Firefox to Apple Silicon
#2We talk often on this forum of how innaccessible giants like Google and Amazon are for the little guy. I thus found this point particularly interesting:
>"Attempts to contact the vendor through regular support channels were unsuccessful so we ended up searching LinkedIn and managed to find an engineer working on the core antivirus detection. They immediately understood the seriousness of the problem and took prompt action to get a fix shipped, thus preventing quite the disaster for the users of this product. It’s notable that without this last-ditch effort we would have been effectively blocked from releasing a native Apple Silicon version for an indefinite period."
Re: Porting Firefox to Apple Silicon
#3We talk often on this forum of how innaccessible giants like Google and Amazon are for the little guy. I thus found this point particularly interesting: >"Attempts to contact the vendor through regular support channels were unsuccessful so we ended up searching LinkedIn and managed to find an engineer working on the core antivirus detection. They immediately understood the seriousness of the problem and took prompt a…
If Mozilla can’t get a hold of anyone...
20 years ago Google would have sent someone to Mozilla HQ for a week to work on stuff
Re: Porting Firefox to Apple Silicon
#4We talk often on this forum of how innaccessible giants like Google and Amazon are for the little guy. I thus found this point particularly interesting: >"Attempts to contact the vendor through regular support channels were unsuccessful so we ended up searching LinkedIn and managed to find an engineer working on the core antivirus detection. They immediately understood the seriousness of the problem and took prompt a…
If Mozilla can’t get a hold of anyone... 20 years ago Google would have sent someone to Mozilla HQ for a week to work on stuff
Apple did this when transitioning from CodeWarrior to the GNU chain. Apple had to apply patches to the C++ compiler for the company I was at.
Re: Porting Firefox to Apple Silicon
#5We talk often on this forum of how innaccessible giants like Google and Amazon are for the little guy. I thus found this point particularly interesting: >"Attempts to contact the vendor through regular support channels were unsuccessful so we ended up searching LinkedIn and managed to find an engineer working on the core antivirus detection. They immediately understood the seriousness of the problem and took prompt a…
[deleted]
Re: Porting Firefox to Apple Silicon
#6We talk often on this forum of how innaccessible giants like Google and Amazon are for the little guy. I thus found this point particularly interesting: >"Attempts to contact the vendor through regular support channels were unsuccessful so we ended up searching LinkedIn and managed to find an engineer working on the core antivirus detection. They immediately understood the seriousness of the problem and took prompt a…
Obviously there is more to it then what I am going to say, and who knows with remote workers where people are.
But Apple and Mozilla headquarters are 5 miles apart (roughly). Couldn't you just walk/drive/scoot/fly/what ever over and talk to someone?
Re: Porting Firefox to Apple Silicon
#7We talk often on this forum of how innaccessible giants like Google and Amazon are for the little guy. I thus found this point particularly interesting: >"Attempts to contact the vendor through regular support channels were unsuccessful so we ended up searching LinkedIn and managed to find an engineer working on the core antivirus detection. They immediately understood the seriousness of the problem and took prompt a…
Obviously there is more to it then what I am going to say, and who knows with remote workers where people are. But Apple and Mozilla headquarters are 5 miles apart (roughly). Couldn't you just walk/drive/scoot/fly/what ever over and talk to someone?
It sounds like this was an issue with an independent antivirus vendor, not Apple.
Re: Porting Firefox to Apple Silicon
#8We talk often on this forum of how innaccessible giants like Google and Amazon are for the little guy. I thus found this point particularly interesting: >"Attempts to contact the vendor through regular support channels were unsuccessful so we ended up searching LinkedIn and managed to find an engineer working on the core antivirus detection. They immediately understood the seriousness of the problem and took prompt a…
They are being very careful not to identify the anti-virus vendor.
So it's hard to tell if the size of the vendor is the issue here.
Re: Porting Firefox to Apple Silicon
#9We talk often on this forum of how innaccessible giants like Google and Amazon are for the little guy. I thus found this point particularly interesting: >"Attempts to contact the vendor through regular support channels were unsuccessful so we ended up searching LinkedIn and managed to find an engineer working on the core antivirus detection. They immediately understood the seriousness of the problem and took prompt a…
My experience working with antivirus vendors is... not good.
Product I used to work on had frequent false positives from antivirus software marking certain files as having some malware or whatever in it.
It's super unpleasant trying to get those changes pushed out. Glad that they were able to get some resolution quickly, usually that isn't the case, at least in my experience.
Re: Porting Firefox to Apple Silicon
#10We talk often on this forum of how innaccessible giants like Google and Amazon are for the little guy. I thus found this point particularly interesting: >"Attempts to contact the vendor through regular support channels were unsuccessful so we ended up searching LinkedIn and managed to find an engineer working on the core antivirus detection. They immediately understood the seriousness of the problem and took prompt a…
I was a back channel route to engineering at a company I worked for a while. A few of the engineers trusted me and a couple select customers / sales guys knew they could come to me to run a bug by me 'in theory' and if we had enough information I could unofficially run it by engineering without going through the song and dance of the typical support channels.
I could get a quick ya or nay form them on some things and it was so much faster for everyone involved.
If it was a ya, I knew we had something, still more work to do but the case would skyrocket through the usual channels and engineering was engaged and ready.
If it was a nay, the usual channels it went and everyone was ok with that.
The engineers would give me a few minutes knowing I wasn't going to bring them poorly thought out garbage, I would limit the rate of these special situations, and special customers / sales guys could get the job done way faster.
It was a well known process by those who knew about it... but not everyone knew.