> clearly that people think they are getting a service supported by ESSomething like this is also asserted in the OP. However, I'm not so sure that is the case. I don't think it's clear at all.
Knowing that Elasticsearch is (was) open-source, I'd assume that I'm getting an AWS hosted installation of Elasticsearch... which is entirely accurate. If you can install the software on your own server, and AWS offers a managed version of it, I have no expectation that the original developers are involved at all.
Ever since the original release, it looks like AWS has been much better at avoiding any mention of Elastic.co. The original announcement Tweet was definitely misleading.
> In hindsight, maybe it would have worked better for ES, had they called the open source product something else, like how centos isn't called RedHat.
I think this is the major problem, and you're right. Elasticsearch was the original trademark and is the accurate mark for the software. They only formed Elastic.co later, and this is where a lot of confusion originates. Elasticsearch != elastic.co
It might be better for AWS to just include a disclaimer like "AWS Elasticsearch Service includes the open source Elasticsearch software, but is not supported by the original developers." Something like that...