Earlier quoted context omitted.
>said scale also makes it nearly impossible--or at least unprofitable--to insert meaningful human intervention into the loop. Retail and hotels and restaurants can insert meaningful human intervention with less than 5% profit margins, but a company with consistent $400k+ profit per employee per quarter can not? https://csimarket.com/stocks/singleEfficiencyeit.php?code=GO... This is what I'm talking about in my origin…
Fair enough. Scale does make things harder but my $FINANCIAL_INSTITUTION has a lot of scale too and, if I have an issue with my account, I'll have someone on the phone sooner rather than later.
Conrad's corollary to Hanlon's razor: Said razor having been over-spread and under-understood on the Internet for a long while now, it's time to stop routinely attributing lots of things only to stupidity, when allowing that stupidity to continue unchecked and unabated actually is a form of malice.
(Hm, yeah, might need a bit of polishing, but I hope the gist is clear.)