Facebook is one of these companies that are so disconnected with their user base they cannot even comprehend why people are upset. The best part about facebook is that they think they're so freaking good, lecturing others about how to speak and act while themselves doing the opposite. Corporate double speak, the main thing I hate about woke culture.
The other part, and I don't know how dramatic it is, is that a lot of corporations are so terrified of losing a single nickel, that they'll support whatever trend of the moment they need to, to protect their profits.