Earlier quoted context omitted.
“Twitter and Facebook have extensive systems for keeping the various horrors in check. They are not as good as I think they should be. But they're miles better than what Parler had, which was more of a fig leaf.” If Twitter and Facebook (being multibillion dollar companies with a decade or more to build these algorithms) haven’t solve this problem yet, how can any upstart possibly compete with them? They’d be shut do…
My NDAs constrain me from saying as much as much as I'd like, but it's a mistake to think that the key to fighting abuse is "algorithms". The heart of it is always human judgment. It starts at the executive level to set policy. That policy needs to be carefully socialized to users. The user need ways to report problems. And then you need trained staff to judge the reported content. Algorithms can help, of course. But…
Seems like the more objective the process can be shifted (by moving away from human decisions), the more effective/fair the process becomes.
Anyway, it sounds like you may work in this space, and, therefore, might have further insight, which I am very interested in hearing about.
It is definitely an Achilles Heel for social media platforms.