Earlier quoted context omitted.
Well, I don't know where parent is located, but here in Brazil they are pretty much right. Everybody has WhatsApp... it's assumed that if you have a phone you have WhatsApp. A lot of financial transactions are conducted by doing a bank transfer and then sending the receipt via WhatsApp. The schools send essential messages to parents via WhatsApp. During lockdowns, stores were taking delivery orders via WhatsApp. What…
I like to think the problem is that "the nerds" have failed the rest of the people. People used to listen to us about computer stuff. Then computers became usable without us. Then smartphones arrived. We gladly were relieved of our obligations, but also of our influence. It's too late to go back. People are already used to the trade-offs, convenience rules above all. People may be "sort of concerned" about privacy, b…
Convenience > Privacy, which is an interesting conundrum.
This makes privacy a feature more than a USP (unique selling proposition). I predict that some "privacy" focused products and search engines will need to pivot to something more than just "we don't steal your data."