Need help: Pricing strategy for a developer tool with 400000 users • Hacker News Board

Re: Need help: Pricing strategy for a developer tool with 400000 users

#41

Post by aristofun » Mon, Jan 04, 2021, 9:36 PM UTC

Can you give a link to the tool please?

Re: Need help: Pricing strategy for a developer tool with 400000 users

#42

Post by gtsteve » Mon, Jan 04, 2021, 11:28 PM UTC

cph_dev wrote: post #33

gtsteve wrote: post #28

Earlier quoted context omitted.

Can I make an alternate suggestion? I'd say that SSO should be available on the cheapest or second cheapest tier. However, I would then make SCIM support (automated provisioning/deprovisioning) part of the most expensive tier. If you're a small business, say 20-30 people then you can manage that by hand, but if you're a larger organisation then SCIM is a must-have. I run a SaaS business. When dealing with vendor qual…

Thank you, do u have any email id, I can contact you about more advice on SCIM

I'm happy to answer any questions here.

Re: Need help: Pricing strategy for a developer tool with 400000 users

#43

Post by tubularhells » Tue, Jan 05, 2021, 1:33 PM UTC

Make it 2usd a month. Noone will bother with shifting services and spending their time on it instead of spending 2usd a month.

I wouldn't. Enjoy your retirement in a year or so.

Re: Need help: Pricing strategy for a developer tool with 400000 users

#44

Post by tubularhells » Tue, Jan 05, 2021, 1:42 PM UTC

DoreenMichele wrote: post #26

runawaybottle wrote: post #25

Earlier quoted context omitted.

Are there any good reads on the notion of the ‘pathological customer’?

I've seen a number of pieces that talk about getting rid of bad users by getting rid of the freemium model. I've done some looking around and the search phrase "freemium bad idea" seems like it comes up with some hits for the topic. People who want it for free are often unreasonably demanding, feel entitled, need a lot of hand holding and education about how to use the product, what it's really for, etc. People willi…

I'd say if you go freemium, do not provide support. Have an email address there with autoreply set up that says 'your account is free and as such, we cannot promise an answer'. Then have a dedicated zendesk integration for the actual paying customers. No problem giving basic service away for free, just make sure you don't spend time on people who leech.

Re: Need help: Pricing strategy for a developer tool with 400000 users

#45

Post by robk » Fri, Jan 08, 2021, 7:59 AM UTC

cph_dev wrote: post #29

robk wrote: post #13

Would love to talk if you want some business advice and potentially funding at valley style terms :) email in bio

Thanks, I will contact you by email

Pop me a note! Didn't see one come through yet

Re: Need help: Pricing strategy for a developer tool with 400000 users

#46

Post by cph_dev » Sun, Jan 10, 2021, 12:35 AM UTC

robk wrote: post #45

cph_dev wrote: post #29

Earlier quoted context omitted.

Thanks, I will contact you by email

Pop me a note! Didn't see one come through yet

Sent you an email today :-)

Re: Need help: Pricing strategy for a developer tool with 400000 users

#47

Post by skmurphy » Tue, Jan 12, 2021, 8:32 PM UTC

cph_dev wrote: post #30

skmurphy wrote: post #27

This is a complex question. Pricing is how you capture the value that your product creates for your customers. Probably the best book on pricing is Thomas Nagle's "Strategy and Tactics of Pricing Profitably. https://www.amazon.com/Strategy-Tactics-Pricing-Growing-Prof... Mark Stiving's Impact Pricing is also quite good https://www.amazon.com/Impact-Pricing-Blueprint-Driving-Prof... You have not supplied enough detail…

Thanks, I will contact you soon

Thanks for reaching out I am glad we were able to close the loop on this.