Earlier quoted context omitted.
I have this problem with paypal: Made an account about 10 years ago with email address x, mobile telephone number y, bank debit card z with some security questions thrown in. I cannot remember my password from 10 years ago so I need to reset it. If I try to reset it, they want to send me an sms otp to the mobile number from 10 years ago which I no longer have. Obviously I cannot update the mobile number if I cannot l…
> I cannot remember my password from 10 years ago > Another thing they offered was for me to fill out the answers to the security questions, but I absolutely hate these and always fill in random characters by mashing my keyboard, so no go here. This should go as a cautionary tale to always use a password manager. I, too, hate insecurity questions. But instead of mashing keys, I generate unique passwords for them and…
On principle I will not ever supply Security Questions with real answers, they are rubbish. Most of them you have to answer exactly correctly (spelling/casing), so you are biased to use simple one word answers that any of you family members or close friends can guess.
I prefer 2FA, but back then offline 2FA wasn't that big of a thing and most sites only supported 2FA via an sms otp, if they even supported it (aka justified the financial costs).