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Slack is down

status.slack.com

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Re: Slack is down

#561

Post by isodev »

sytse wrote: post #258

At GitLab our fallback from Slack is Zoom https://about.gitlab.com/handbook/communication/#emergency-c... I'm posting this because I found a lot of people don't know that Zoom includes a complete chat client that includes channels. And #HugOps to the engineers at Slack working on this. I appreciate that they posted a periodic update even when there was no news to report: "There are no changes to report as of yet. We'…

Nice tip! Zoom chat is cool (although chats without gifies are way too productive ).

Re: Slack is down

#562

Post by Frost1x »

tw04 wrote: post #546
Frost1x wrote: post #531

Earlier quoted context omitted.

"Business takes the easy and ethically questionable route to continue making money" news at 11. I'm not condoning Zoom's actions but this is hardly a problem unique to Zoom. Few if any businesses will stand up for consumers and citizens unless it's directly aligned with their profit motive. In this case, the business choice is to operate or not in mainland China. If they choose to stand up against the Chinese governm…

I think it's a pretty bold claim to state that Zoom's actions aren't unique. What other business in this space has given China unfettered access to US users and data? I'm not aware of it occurring with Webex, Teams or go2meeting. The "one rogue employee" thing falls flat pretty quickly when they're the only ones that had this issue. This feels like their encryption thing all over again, there's an "oversight" that is…

I didn't realize they shared any user data outside China (misread the WP portion). It appears they did share 10 users' data which is a bit questionable but I'd hardly call that unfettered access to US data.

The fact is all of the US businesses operating in China give surveillance ability to the Chinese government for the Chinese users and are operating in an ethically questionable space being primarily based outside of China, at least in my opinion.

It's really not too different than the businesses sharing US citizen data to the US government, much of which Snowden and others before him exposed. I suspect there's a lot more surveillance going on everywhere than the general public know about and the businesses best positioned to do the surveillance are probably doing it.

Re: Slack is down

#563

Post by jmartens »

lordnacho wrote: post #284

I'd be a little nervous if I'd recently bought Slack for $20B. It's not like there aren't alternatives. You could even imagine someone has a live bridge between Mattermost and their Slack team, making the switchover seamless.

Why be nervous? Outages happen. If this were a string of major issues over a few weeks or months, that might be cause for concern, but a single incident is not.

Re: Slack is down

#564

Post by res0nat0r »

ARandomerDude wrote: post #281

> Customers may have trouble connecting or using Slack I can't stand how marketing speak pervades every sphere of the world. Their entire system is offline (inconvenient certainly, but it happens) and they can't bring themselves to say "Slack is down. We're working on it and will be back ASAP." or something similar. Instead we may have trouble.

It's not entirely offline though. I was connected via my phone ~90 minutes ago when I first got online today and never had any issues and was able to tell folks at work my PC connectivity may be spotty for a while. When I signed in via my Mac laptop I wasn't able to connect for about 20 minutes, and was redirected to the status page. I've been online for about an hour now.

Re: Slack is down

#565

Post by hunter2_ »

yjftsjthsd-h wrote: post #418
pluto9 wrote: post #360

Earlier quoted context omitted.

It doesn't. The status page is currently showing information about the outage. And the 100% uptime number is probably still correct, since it's only been out for a couple of hours.

> And the 100% uptime number is probably still correct, since it's only been out for a couple of hours. It's listed as "Uptime for the current quarter"; if they mean that as "calendar quarter", i.e. since the start of the year, then we aren't even 100 hours into the quarter so we should be well below 100% by now.

You might be correct, but why would anyone care about quarter-to-date as opposed to a rolling quarter ending now? The latter would mean that an outage of X duration will always reduce this statistic by the same amount regardless of how close the nearest calendar quarter boundary is, which seems like a superior quality for such a statistic to have.

Re: Slack is down

#566

Post by alexsey »

blntechie wrote: post #332

I have always had this fantasy thinking of what happens when outages of one of these major service never come back online i.e. in this outage Slack loses info of all the accounts, users, messages etc. How would people react? What would engineers do to recover? I always found that idea fascinating. Imagine Google saying tomorrow that they lost all the accounts and emails. What kind of impact the world will have?

Being in DR,I live my life wondering about that too. I spend alot of extra time checking accounts and making sure that I print (yes, sneakernet) out important data as well as have manual copies of passwords. Its old school, but it removes the risk to my business in case of a total loss of a global service and lowers the risk of a heart attack and related stress.

The rest of the world may not be so energetic re: their accounts and data, so it would be painful for many, it depends on their how much risk they are willing to experience.

Being in DR, it is very difficult for businesses to allocate the time and resources to good planning - for many, DR is an insurance policy. Staff: engineering and development are focused on putting out fires however, a real DR is more than most companies can handle if they have not planned accordingly or practiced through testing failover/normalization processes as well as performing component-level testing.

Re: Slack is down

#567

Post by jmartens »

joana035 wrote: post #392
coldcode wrote: post #335

Earlier quoted context omitted.

My feeling is some common infrastructure is failing or flailing, like some part of AWS, or some backbone provider. Too many flaky things going on at the same time to be independent failures.

There are many reports of issues with ec2 and console on down detector, doesn't surprise me that aws status page is still green.

My company monitors EC2 performance and availability across North America, and EC2 has been fine this morning, according to our data (that said, they had some intermittent issues the last 3 days).

Re: Slack is down

#568

Post by manquer »

erk__ wrote: post #374
peter_d_sherman wrote: post #273

For some reason, today, HN seems exceedingly exceedingly slow (to me) after logging in... Without being logged in, things are as fast as they usually are -- but post log-in, SLOWWWER THAN MOLASSESS ... I tried this several times; why this is, I can only wonder... To quote Bill and Ted... "Strange things are afoot at the Circle-K..."

It is easier to cache stuff for users who are not logged in as it is the same for everyone. and everyone is looking up on Hackernews at the moment to see what is wrong with slack, which is probably the cause of the slowness.

While it is true for most applications. HN does not do any customisation of the content. I don't notice I am not logged in until commenting

Re: Slack is down

#569

Post by dylan604 »

Havoc wrote: post #519
bww wrote: post #314

Earlier quoted context omitted.

Just a reminder that it's probably not a wise idea for anyone to get further in bed with Zoom than they already are. https://www.washingtonpost.com/technology/2020/12/18/zoom-he...

And yet a surprising number of firms with sensitive info continue to use it. Law firms etc

Is this an attempt to refute the claim using Zoom is bad, or an indictment against those still using it?

Re: Slack is down

#570

Post by kburman »

sytse wrote: post #258

At GitLab our fallback from Slack is Zoom https://about.gitlab.com/handbook/communication/#emergency-c... I'm posting this because I found a lot of people don't know that Zoom includes a complete chat client that includes channels. And #HugOps to the engineers at Slack working on this. I appreciate that they posted a periodic update even when there was no news to report: "There are no changes to report as of yet. We'…

Why not Mattermost or Flock?
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