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Slack is down

status.slack.com

321–330 of 840 posts

Re: Slack is down

#321
post #245

This site seems to be lagging as well. Or is it just me?

Witnessed this when Google went down in December. Seems like a thundering herd problem with tech folk flocking to HN for updates/discussion/gloating

Re: Slack is down

#322

> Customers may have trouble connecting or using Slack I can't stand how marketing speak pervades every sphere of the world. Their entire system is offline (inconvenient certainly, but it happens) and they can't bring themselves to say "Slack is down. We're working on it and will be back ASAP." or something similar. Instead we may have trouble.

Probably just some technicality to try and escape litigation wrt SLAs for their bit corporate contracts.

Re: Slack is down

#323
post #230
post #201

Earlier quoted context omitted.

One of those affects money via SLA's. Slack is still up, just not usable.

Up means working. It does not mean that something is displayed on the screen.

Other than the status page, I can't get anything displayed on the screen.

Re: Slack is down

#324

While Slack is down, let's remind ourselves that it is not the end of the world. To their ops team, good luck in sorting out the root cause(s), to mitigating their re-occurrence, and to emerging the other side a stronger team. You've got this.

Hopefully they have a backup system for internal comms

Re: Slack is down

#325

I am genuinely surprised that Slack wasn't ready for people to come back from holiday, to view increased queues of unread messages, to have to manually login vs. having auth tokens or cookies, etc. Either that, or they had a cosmically coincidental outage on a really bad Monday to have it. It's bad enough team comms go over Slack so much now, at least we have email fallback. What scares me is for the teams that use S…

My coworker's theory was someone was waiting for the holiday's end to deploy something risky. And I'm in that boat of depending on Slack for alerting... in fact my team was also waiting over the holidays to deploy more robust non-Slack-based alerting (in our defense the product is only a few months old and only now starting to scale to any real volume).

Not a bad theory.

I used to work for a place that had a FY that ended in summer. We had a lot less problems with stuff being shoveled out the door at Thanksgiving and Christmas because nobody was trying to finish their year-end performance goals over the Holidays.

I think what I'm implying is that management creates this issue, but we are complicit.

Re: Slack is down

#326

Slack has been a uniquely iffy service. I wonder if there's a solid decentralized alternative.

https://cabal.chat/ is a good program. It does not support all of slack's features, but is truly peer-to-peer so there's no central points of failure or servers that can go down. (Well, I suppose if they released a buggy version of the software and you updated, that's a central source, but that's true of most software.)

Re: Slack is down

#328

> Customers may have trouble connecting or using Slack I can't stand how marketing speak pervades every sphere of the world. Their entire system is offline (inconvenient certainly, but it happens) and they can't bring themselves to say "Slack is down. We're working on it and will be back ASAP." or something similar. Instead we may have trouble.

How do you know it's down completely? Maybe it's down for you and maybe even down for a majority but still up for some subset. Happens with many products.

https://status.slack.com/

Every service is marked as "Outage" as of now (also when I wrote the comment).

Re: Slack is down

#330

Lots of services quite red on https://downdetector.com

Down Detector largely seems to track daily workplace usage patterns more than meaningful outages.

Which is great to detect common issues across many companies. For example, clicking on the cards shows that many of them are related to "network connection".
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