Slack is down • Hacker News Board

Re: Slack is down

#261

Post by fleaaa » Mon, Jan 04, 2021, 5:02 PM UTC

ChrisMarshallNY wrote: post #251

pwned1 wrote: post #245

This site seems to be lagging as well. Or is it just me?

Me too (New York).

Same here (Berlin).

Re: Slack is down

#262

Post by dkarl » Mon, Jan 04, 2021, 5:02 PM UTC

ChrisMarshallNY wrote: post #246

I don't use Slack that much, but I know plenty of people that work on teams that are probably at a standstill, right now. HN is also pretty slow...

I think there are a lot of sites that would benefit from automatically scaling up whenever Slack goes down.

Re: Slack is down

#263

Post by CobsterLock » Mon, Jan 04, 2021, 5:02 PM UTC

ChrisMarshallNY wrote: post #246

I don't use Slack that much, but I know plenty of people that work on teams that are probably at a standstill, right now. HN is also pretty slow...

i noticed the HN slow down too. maybe it isnt only a slack issue

Re: Slack is down

#264

Post by mey » Mon, Jan 04, 2021, 5:02 PM UTC

Why does the slack client not show connection issues instead of just hard locking up?

Re: Slack is down

#265

Post by djmetzle » Mon, Jan 04, 2021, 5:02 PM UTC

Should be an interesting post-mortem...

Re: Slack is down

#266

Post by ryanSrich » Mon, Jan 04, 2021, 5:02 PM UTC

This is actually impressive, in a bad way. I just have become so used to being able to run highly resilient cross region infrastructure for millions of users with just a handful of people that I forget what real downtime looks like.

For their app to just go completely offline is unacceptable. Bugs and degraded services I get. But this is catastrophic.

Re: Slack is down

#267

Post by MattGaiser » Mon, Jan 04, 2021, 5:03 PM UTC

ChrisMarshallNY wrote: post #246

I don't use Slack that much, but I know plenty of people that work on teams that are probably at a standstill, right now. HN is also pretty slow...

My company runs heavily on Slack. Part of my team got together in a video chat, but I have no idea what happened to everyone else in the company.

Re: Slack is down

#268

Post by hn_throwaway_99 » Mon, Jan 04, 2021, 5:03 PM UTC

lylo wrote: post #214

This is an excellent reminder of the danger of being locked into closed systems. I wonder how many companies (like mine) have literally ground to a halt because of this? Do other companies have a risk-documented backup plan B for times like this? Presumably the default is for everyone to resort to email? More worryingly is the number of ChatOps processes and alerting/observability systems that are in place around Sla…

> This is an excellent reminder of the danger of being locked into closed systems.

Do you honestly think a self managed solution or open source solution would be more reliable for most companies?

Re: Slack is down

#269

Post by unethical_ban » Mon, Jan 04, 2021, 5:03 PM UTC

I am genuinely surprised that Slack wasn't ready for people to come back from holiday, to view increased queues of unread messages, to have to manually login vs. having auth tokens or cookies, etc. Either that, or they had a cosmically coincidental outage on a really bad Monday to have it.

It's bad enough team comms go over Slack so much now, at least we have email fallback. What scares me is for the teams that use Slack for system alerting.

Re: Slack is down

#270

Post by brayhite » Mon, Jan 04, 2021, 5:03 PM UTC

Notion is sluggish as well. That combined with the reports of HN potentially being slow, is there some larger network issue at play affecting a region of servers, potentially?