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Slack is down

status.slack.com

21–30 of 840 posts

Re: Slack is down

#22

How many more outages until all trust is eroded and competing services differentiate themselves on the basis of uptime?

I feel a little good every time Slack has an issue - it has brought social media communications to my otherwise social media free (excluding hn) life.

Re: Slack is down

#23
I was seeing issues about 10 minutes before their system status page was updated. I'm surprised they don't have automatic monitoring of some kind.

Re: Slack is down

#24

How many more outages until all trust is eroded and competing services differentiate themselves on the basis of uptime?

I wouldn't be shocked if businesses saw increased productivity during these.

Not all - many workflows these days rely on Slack or its ilk. Benderbot, Jira/etc. connectors, calendar connectors, remote communication/standups, alerting…

Re: Slack is down

#25
post #17

These events seem to be happening almost on a monthly basis now. IRC was never this unreliable and at least with netsplits it was obvious what had happened because you'd see the clients disconnect. IME messages just fail to send with Slack, then you can retry but they're not properly idempotent and you end up sending the messages twice. It's really poor.

EFnet was always splitting every few hours. I don't really miss IRC compared to modern chat systems.

Re: Slack is down

#26
post #9

Duplicate of https://news.ycombinator.com/item?id=25632048 I think HN is hiding these posts. Maybe status threads are discouraged now? But they're much more useful than status.slack.com etc.

HN is where we all go when the Internet (or large portions of it) are down. It's more reliable than all the 'downforeveryoneorjustme' or 'downtime monitor' services.

It's the first page I try when I think I'm having connection issues at least, to verify it's some service that's broken rather than my local network

Re: Slack is down

#27

I was seeing issues about 10 minutes before their system status page was updated. I'm surprised they don't have automatic monitoring of some kind.

Status pages are probably manually updated. You don't want a false positive/bug in your monitoring to affect your public metrics.

Re: Slack is down

#29
post #19

How many more outages until all trust is eroded and competing services differentiate themselves on the basis of uptime?

If you're asking genuinely then I can tell you my experience when I was part of a SaaS shop, though the times have changed a lot and "my metric is not necessarily your metric". But it was roughly "one large impact a month, for six months", with large caveats that upper management for whatever company had to be working with the product during that month. Large companies don't care if X service went out during the nigh…

> But migrating everything is _so painful_

This is a key point is the popularity amongst VCs in investing in B2B SaaS. I take their (and your) word for it. But honestly, I don't actually understand this.

Why is migration so hard?

Re: Slack is down

#30

Using our teams backup chatroom in a competing service. One of these days P2P Matrix will reach GA, then I plan to make a backup for my backups, Starfleet style.

That's one obscure reference, I love it.

https://www.youtube.com/watch?v=UaPkSU8DNfY

  GILORA: Starfleet code requires a second backup?
  O'BRIEN: In case the first backup fails.
  GILORA: What are the chances that both a primary system and its backup would fail at the same time?
  O'BRIEN: It's very unlikely, but in a crunch I wouldn't like to be caught without a second backup.
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