How many more outages until all trust is eroded and competing services differentiate themselves on the basis of uptime?
I wouldn't be shocked if businesses saw increased productivity during these.
Slack is down
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Re: Slack is down
#12My take last time: https://news.ycombinator.com/item?id=24690175
Re: Slack is down
#13Duplicate of https://news.ycombinator.com/item?id=25632048 I think HN is hiding these posts. Maybe status threads are discouraged now? But they're much more useful than status.slack.com etc.
> Maybe status threads are discouraged now
They always have been, since they clearly don't fit the guidelines for what a good submission is and usually leave little for interesting discussions. (unlike postmortems of past outages, which often are good)
Re: Slack is down
#14[deleted]
Re: Slack is down
#15Who knew Salesforce could work this fast :p
[deleted]
Re: Slack is down
#16How many more outages until all trust is eroded and competing services differentiate themselves on the basis of uptime?
None because all competing services have some problems at some point.
Re: Slack is down
#17These events seem to be happening almost on a monthly basis now. IRC was never this unreliable and at least with netsplits it was obvious what had happened because you'd see the clients disconnect.
IME messages just fail to send with Slack, then you can retry but they're not properly idempotent and you end up sending the messages twice.
It's really poor.
Re: Slack is down
#18Down Detector showed a lot of different services suffering downtime at the same time https://downdetector.com/
I wonder if it's an AWS region issue
Re: Slack is down
#19How many more outages until all trust is eroded and competing services differentiate themselves on the basis of uptime?
If you're asking genuinely then I can tell you my experience when I was part of a SaaS shop, though the times have changed a lot and "my metric is not necessarily your metric".
But it was roughly "one large impact a month, for six months", with large caveats that upper management for whatever company had to be working with the product during that month.
Large companies don't care if X service went out during the night and impacted someone not in their timezone.
If the CTO notices that he can't use something with the same regularity that he gets paid, then it doesn't take long for it to stick in their mind. But migrating everything is _so painful_ that the majority of large companies will do anything they can to avoid moving away.
Re: Slack is down
#20> Customers may have trouble loading channels or connecting to Slack at this time. Our team is investigating and we will follow up with more information as soon as we have it. We apologize for any disruption caused.
- Jan 4, 10:14 AM EST
The status for messaging and connection services has been marked as [incident]