Slack Running Slow / Hanging? • Hacker News Board

Re: Slack Running Slow / Hanging?

#41

Post by LinuxBender » Mon, Jan 04, 2021, 3:16 PM UTC

Takes about 50 seconds to open a thread for me.

Re: Slack Running Slow / Hanging?

#42

Post by dswalter » Mon, Jan 04, 2021, 3:16 PM UTC

gianpaj wrote: post #14

Down here too. No updates on Twitter either: https://twitter.com/SlackStatus

An update has now been posted to that account: https://twitter.com/SlackStatus/status/1346112838176149505.

Text below:

Customers may experience issues connecting to Slack to loading channels at this time. Our team is on the case and we will keep you posted. Apologies for any disruption.

Re: Slack Running Slow / Hanging?

#43

Post by [deleted] » Mon, Jan 04, 2021, 3:16 PM UTC

gianpaj wrote: post #14

Down here too. No updates on Twitter either: https://twitter.com/SlackStatus

[deleted]

Re: Slack Running Slow / Hanging?

#44

Post by tobyhinloopen » Mon, Jan 04, 2021, 3:16 PM UTC

aidos wrote: post #33

As ever, a fine demonstration of the disconnect between uptime and status pages. For any fairly large service HN and twitter are a far more reliable source. Which begs the question, how are these things checked?

The status page of our app has failed due to so many reasons, eventually I just let the status page perform a few tasks a user would do, and undo them after that.

Not visiting a special status url, but basically running an e2e test suite on production.

It runs every 5 minutes.

Re: Slack Running Slow / Hanging?

#45

Post by traviscj » Mon, Jan 04, 2021, 3:17 PM UTC

danielsamuels wrote: post #23

They probably scaled down their infrastructure over the holidays, but now that everyone is back at work they're underprovisioned.

ahhh this is a much better theory than mine: my first thought was the lifting of a holiday deploy freeze.

Re: Slack Running Slow / Hanging?

#46

Post by AndrewLiptak » Mon, Jan 04, 2021, 3:17 PM UTC

Everyone's headed back to work! I'm having trouble on my phone, but the web version seems fine to me.

Re: Slack Running Slow / Hanging?

#47

Post by ellisv » Mon, Jan 04, 2021, 3:17 PM UTC

danielsamuels wrote: post #23

They probably scaled down their infrastructure over the holidays, but now that everyone is back at work they're underprovisioned.

I hope that's the issue.

Re: Slack Running Slow / Hanging?

#48

Post by pmelendez » Mon, Jan 04, 2021, 3:17 PM UTC

peter_l_downs wrote: post #4

Yes, noticed slow message sending and then now slack will not open on desktop. On web it shows "Server Error It seems like there’s a problem connecting to our servers, and we’re investigating the issue. Please check our Status page for updates." and on the slack status page it's all green EDIT: interestingly, the help pages are all down for me as well https://slack.com/help/articles/205138367-Troubleshoot-conne...

The incident appears to be acknowledged now: https://status.slack.com/2021-01/9ecc1bc75347b6d1

Re: Slack Running Slow / Hanging?

#49

Post by ellisv » Mon, Jan 04, 2021, 3:17 PM UTC

traviscj wrote: post #45

danielsamuels wrote: post #23

They probably scaled down their infrastructure over the holidays, but now that everyone is back at work they're underprovisioned.

ahhh this is a much better theory than mine: my first thought was the lifting of a holiday deploy freeze.

Oh man I didn't even think of that one

Re: Slack Running Slow / Hanging?

#50

Post by SassyGrapefruit » Mon, Jan 04, 2021, 3:17 PM UTC

yeah its gone completely sideways for me