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Uber discovered they’d been defrauded out of 2/3 of their ad spend

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Re: Uber discovered they’d been defrauded out of 2/3 of their ad spend

#261

Earlier quoted context omitted.

> Why wouldn't someone jump at an opportunity to prove the thing/service they provide actually works, unless they were unsure about it themselves? Because everyone is already acting like they know it works, so the only way that experiment can change things is in a way that's bad for the person in question. In that situation, they should (from a local, selfish perspective) be resisting even if they're awfully sure it…

Not really, scientists for example also have their whole careers based on the truth of some theories that they use. However, they're willing to put them to proof in different ways. The reason they do so is that they have a high degree of confidence that these theories are true. This cannot be said of people doing advertisement.

The reproduction crisis in sciences suggest the self- interest is pretty wide spread.

And the social stigma in science of being someone who tries to take down, discredit, or disprove your colleagues/superiors/ competitors theories is pretty substantial: IME there has historically almost been a taboo against attacking our speaking negatively about publications and your own sciences + faculties practices.

The saying of sciences advancing one funeral at a time doesn't exist because they're all such great skeptics and falsifiers, and current scientific practice is heavily biased towards positive findings and contains general publication biases.

indeed there's actually a LOT of common ground with advertising self-interest, since a lot of publication in science is effectively just advertising your brand...

Re: Uber discovered they’d been defrauded out of 2/3 of their ad spend

#262
The only sane way to do advertising is to do what’s done on TV: you buy a time slot based on estimated impressions and then a third party auditor (Nielsen) uses surveys to get a better after the fact number. Doing sales based on server traffic is just pointless. You get what you pay for (a server moving bits around), and not a damn thing more.

Re: Uber discovered they’d been defrauded out of 2/3 of their ad spend

#263

Earlier quoted context omitted.

I think the problem is that the overwhelming majority of digital ad formats just don’t work. Does anyone who works in digital ad tech genuinely believe that these formats work? I have been here for the last ten years and have come to believe they do not, certainly not comparable like traditional linear TV or print in their heydays. There are exceptions. I think Google search ad works so well it’s eating the product.…

Instagram ads for millenials are like flies to honey in my anecdotal experience. So many of my peers buy their furniture, dress shoes, clothing, water bottles, watches, dog leashes, pretty much everything in their lives from seeing some like-aged person use that thing on an instagram ad (and the product usually being pretty cheap). It blows my mind how successful these dime a dozen drop shipping companies based on in…

Yeah I've noticed I've even been drawn to something because of the mindless scroll to that's pretty neat, the button to buy it is right in front of me.

I suspect this really only works for more novelty things like clothing that are cheap enough to enough to impulse buy and of interest to image conscious people.

Re: Uber discovered they’d been defrauded out of 2/3 of their ad spend

#264
post #168

Earlier quoted context omitted.

I used to work in this industry. A small tech team investigated fraud on our platform and developed a system that was pretty robust at detecting and potentially shutting it down. But literally nobody was interested - even the people advertising don't want to know. The people spending money are typically networks, media buyers, ad agencies, etc, far removed from the actual brand. There are so many parties who want a s…

Agency or client side? I assure you the big brands CFO's take a huge amount of interest in what is spent on advertising.

In my experience the Sales and Marketing teams of any large company have the loosest restrictions on how they account for their spending.

Other dept;s like IT have to justify every penny, but Sales and Marketing not sooo much

Re: Uber discovered they’d been defrauded out of 2/3 of their ad spend

#266
post #99
post #20

There was a freakonomics podcast recently about advertising (online and traditional). No one can actually prove it has any ROI at all. No one is willing to run the experiments necessary. In the few cases of natural experiments, where ads got turned off for some people by accident, there was no change in buying behavior. https://freakonomics.com/podcast/advertising-part-1/ https://freakonomics.com/podcast/advertising-…

I don't understand this line of reasoning. P&G, Unilever, Cocacola, etc have never, not once in history, had a gung-ho C level exec who said "Screw it, I'm going to find out if our advertising works". And then either found it works and kept spending, or found out it doesn't work and saved literally billions of dollars. There is so much money at stake that could be either saved or generated, its simply not possible th…

> Google had a clean-room data center specifically for pepsi/frito.

Why?

Re: Uber discovered they’d been defrauded out of 2/3 of their ad spend

#267
post #259

>Stopped [some] Spending on Digital Ads, Nothing Happened. Why? [Added "some" for clarity.] Let me try to restate the author's article because he presents it in a confusing way. The issue is that both Google and Facebook have "core ad tech" that works decently with proven ROI -- and they both have "additional ad tech inventory" (a.k.a the partners/affiliates) that's much lower quality : Facebook "quality" ad placemen…

great summary

Re: Uber discovered they’d been defrauded out of 2/3 of their ad spend

#268
post #242

I wish more companies would try to find out the actual value of advertising and targeting. And it probably won't be as good as FB and GOOG would like us to believe. BTW, there was a recent episode of Freakonomics Radio which talked about this eBay experiment https://freakonomics.com/podcast/advertising-part-2/

this is a really good episode, worth a listen

Re: Uber discovered they’d been defrauded out of 2/3 of their ad spend

#269
post #20

There was a freakonomics podcast recently about advertising (online and traditional). No one can actually prove it has any ROI at all. No one is willing to run the experiments necessary. In the few cases of natural experiments, where ads got turned off for some people by accident, there was no change in buying behavior. https://freakonomics.com/podcast/advertising-part-1/ https://freakonomics.com/podcast/advertising-…

Yes of course they can. They can run trials in different areas, and see if there’s an increase in spend. They run tests all the time.

Re: Uber discovered they’d been defrauded out of 2/3 of their ad spend

#270

Can someone explain the tweet for me please? I am really confused on what she's trying to say.

Uber were running ads, and some of them were appearing on Breitbart.

There's a campaign called "sleeping giants" that looks at a company's corporate values, and looks at where that company is advertising, and asks whether that ad placement is compatible with the values. Breitbart has freedom to say what they like, but customers of Uber don't have to buy the megaphone.

Uber tried to pull the ads from Breitbart.

But the ads kept appearing.

So Uber looked closer, and they realised some of the data reporting was fraudulent. One ad company had a "battery saver" ap on Google Play. That ap had strong permissions, and it was scanning for people typing "uber" into the Google Play store. When they did that the ap made it look like the user had clicked on an ad and then installed the Uber app when they'd just organically found the uber app themself.

Uber closed off a lot more of their ad spend and they found no difference in user signup.

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