361–370 of 499 posts
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No no no, we need to better understand the people who respond in the Q & A section with variants of "I don't know"
I think those are a side effect of Amazon sending out emails like 'what did you think of x product? Reply with your review!' after a purchase. Why they don't filter them out, I don't know.
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The customer paid not only for the product but also for the service of having that product delivered to them. Asking them to restrict their review to only one aspect of what they paid for does not seem reasonable.
I think the comment is more directed at folks who, and I noticed this weird behavior the other day myself, post tirades about the cardboard box being slightly damaged (while the goods and packaging inside are completely fine). These in particular are more akin to saying: "hey this protective outer barrier did it's job, had a scratch on the shipping label, and successfully protected the contents. The contents were IN…
The list of these people is totally publicly available too, it would be great to just examine their world view to understand just who is actually wandering around out there.
There’s no way their pathology doesn’t bleed into how they impact life.
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Luckily we have rotten tomatoes as a decent indicator of actual critic reviews. Until they start gaming the reviews to boost movies they (subsidiary of Comcast) want to promote.
Personally I couldn't care less about the critic reviews/score, but the audience score is usually spot on for the stuff I'm interested in.
I guess this is a sign of getting old and out of touch? or the presence of shills? I dont know but I know not to trust them
I'm seeing similar things everywhere. I stood in line for a food truck a couple years ago that offered a promotion "$2 off your order if you show us your 5-star review of our truck on [site]." Obviously, you have to do this before you even order your food so I was intensely put-off by this. I gave them a 5-star review with no comment, received my discount, then after I tried the food I edited the review to 1-star wit…
Almost every single item on Amazon and everywhere else is 4.5 stars. No matter how terrible. I can see one star after one star helpful review but it will still be 4.5 stars for items that just fall apart and are obviously defective. The sellers just game the reviews until they get to that magic 4.5. Goodhart's Law: “When a measure becomes a target, it ceases to be a good measure.” Luckily Amazon will take back anythi…
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The 1 star review that loves the product but hated the way it was shipped. Someone needs to write a textbook on the pathology of those people.
No no no, we need to better understand the people who respond in the Q & A section with variants of "I don't know"
It's like if Amazon built a guide map by walking up to people on the street and asking, "how do you get to the airport from here?" and writing down the response verbatim. A reasonable person would tend to respond, "I don't know" rather than ignoring a direct question asked of them.
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You're implying the review is about the product. If the review is about the company (e.g. a restaurant), then a 1-star review is warranted, if you feel that a company which games reviews is a 1-star company. I certainly do.
Create a system in which people almost always defer to the highest score and then blame the little guy for trying to game it. I don't blame them at all. Nearly everyone else is doing it, so not doing it means it's harder to feed your kids. BTW, we're the ones who created these systems.
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The behaviour you describe would be considered normal in Japan. There it's not a sub-culture. Pretty much any Japanese buyer would consider the packaging as part-and-parcel. And they'd complain in case of defective packaging, regardless of its functional impact.
That's so ridiculous to me. But the Japanese are also big on robot and virtual girlfriends. To each their own.