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Amazon disallows pointing out paid reviews

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Re: Amazon disallows pointing out paid reviews

#271
post #210

I'm seeing similar things everywhere. I stood in line for a food truck a couple years ago that offered a promotion "$2 off your order if you show us your 5-star review of our truck on [site]." Obviously, you have to do this before you even order your food so I was intensely put-off by this. I gave them a 5-star review with no comment, received my discount, then after I tried the food I edited the review to 1-star wit…

While I think you mostly played this right I also greatly dislike people leaving totally binary reviews. 1 star because they had sleazy review tactics? This is part of the problem. We need unbiased reviews now more than ever. So many people aren't going to share your principles so trying for force the issue by giving a misleading rating is not a good approach. I think it would have been much better to just review it…

You're implying the review is about the product. If the review is about the company (e.g. a restaurant), then a 1-star review is warranted, if you feel that a company which games reviews is a 1-star company.

I certainly do.

Re: Amazon disallows pointing out paid reviews

#272
post #146

Earlier quoted context omitted.

The thing that absolutely blows my mind is the way other retailers want to be like Amazon, so they've all added 3rd party sellers to their websites. It's impossible to find anything because search results are dominated by absolute garbage on every retailer's site. They've taken the worst part of Amazon and latched onto it like it's the magic sauce that's going to make them relevant again. The other thing that I find…

I agree, I try to use Target or Walmart's websites to buy direct from them (and their supply chain) when I don't trust Amazon's risk of getting a counterfeit. I'm not looking for 3rd party sellers. Amazon seems to have the best shipping/logistics (with Prime membership) and it's not even close for any other retailer. Walmart is OK, but Target has some really confusing triple selection that is really off putting (choo…

> Target has some really confusing triple selection that is really off putting (choosing between In Store, Same Day, and Shipping).

Oh man, this is so aggravating. They can tell me that something is in-store by me and I can pick it up in 1 hour. Unfortunately, I'm not able to go to the store. But "delivery" means someone else will go to the store for me and drop it off at my house for an extra $10. OK, fine, let's do that. But some items, even ones that it says are in-stock at the store nearest me, can only be shipped from across the country, or picked up in-person at the store. WTF? If I can pick it up myself, why can't my delivery person also pick it up for me?

Re: Amazon disallows pointing out paid reviews

#273
post #271

Earlier quoted context omitted.

While I think you mostly played this right I also greatly dislike people leaving totally binary reviews. 1 star because they had sleazy review tactics? This is part of the problem. We need unbiased reviews now more than ever. So many people aren't going to share your principles so trying for force the issue by giving a misleading rating is not a good approach. I think it would have been much better to just review it…

You're implying the review is about the product. If the review is about the company (e.g. a restaurant), then a 1-star review is warranted, if you feel that a company which games reviews is a 1-star company. I certainly do.

This is why I do like the reviews on food delivery apps. You separately rate the food and the courier so that one doesn’t affect the other’s score too dramatically.

Re: Amazon disallows pointing out paid reviews

#274
post #16

I purchased the same webcam for my high school sophomore in September 2020, as school restarted (all online for him). The box contained a $20 "gift card" if I emailed proof of my 5-star review. It looks identical to the one I received (including the email address). Only the reward is different. I didn't try to write a review, I notified customer service in an attempt to report the seller. I documented everything incl…

Wait until you learn that people frequently extort the sellers by threatening bad reviews for perfectly good products unless they receive a significant refund of the purchase price.

Re: Amazon disallows pointing out paid reviews

#275

There is a basic problem that if you see an obvious problem with a product listing on AMZN but you didn't buy the product they could care less. Sometimes the listing is obviously a scam, sometimes it is is just something that could be better: somebody is selling a box of assorted TTL ICs for $30 which were ill chosen for any use than testing your logic tester. (e.g. with $30 of quad-NANDs you can build a lot) In the…

The thing that absolutely blows my mind is the way other retailers want to be like Amazon, so they've all added 3rd party sellers to their websites. It's impossible to find anything because search results are dominated by absolute garbage on every retailer's site. They've taken the worst part of Amazon and latched onto it like it's the magic sauce that's going to make them relevant again. The other thing that I find…

I buy my electronics on B&H. Other photography stores are probably as good.

Professional photographers buy from them, even if there's a premium, because they trust B&H. That's B&H competitive advantage; trust. If they screw that up they'll wither away.

I used to buy on Newegg, but when I bought my most recent computer build I realized most of it was from third party resellers. They screwed the order up, and it was a mess to get my return. Newegg used to be so good!

My wife recently bought something from Macy's, again, 3rd party without realizing it. They screwed up royally. They sold her something they don't have in stock, but sent her a "Package Delivered" message. Days later the item is still for sale, even though the person on the phone said that the item will not be available until Jan.

Well my wife has already bought a replacement and she wants her money back. The Macy's rep said that it's not Macy's problem since she purchased from a third party. My wife snapped back that she bought an item from Macy's on the Macy's website.

Man I hate modern shopping.

Re: Amazon disallows pointing out paid reviews

#277
post #210

I'm seeing similar things everywhere. I stood in line for a food truck a couple years ago that offered a promotion "$2 off your order if you show us your 5-star review of our truck on [site]." Obviously, you have to do this before you even order your food so I was intensely put-off by this. I gave them a 5-star review with no comment, received my discount, then after I tried the food I edited the review to 1-star wit…

Unfortunately, that food truck operator is a victim too. They live and die by reviews, and if everyone else does it, they have to too to survive. The whole thing is jacked up.

Re: Amazon disallows pointing out paid reviews

#278

Earlier quoted context omitted.

> care about customers like the rest of FAANG I think of the five FAANG companies only Apple and Netflix have even a remote semblance of caring about the customer. Google and Facebook certainly don't and that was known since before the announced antitrust lawsuits.

I don’t know about Facebook, but Google is reasonably customer friendly, at least with big accounts. I worked at a large firm, Google assigned a very competent and dedicated account executive to look after us. Unless you’re talking about end-users? In which case that’s like asking if McDonalds look after their cows well :)

Google has the worst customer service by far of any of the tech majors unless you're a big cloud customer.

Re: Amazon disallows pointing out paid reviews

#279
post #210

I'm seeing similar things everywhere. I stood in line for a food truck a couple years ago that offered a promotion "$2 off your order if you show us your 5-star review of our truck on [site]." Obviously, you have to do this before you even order your food so I was intensely put-off by this. I gave them a 5-star review with no comment, received my discount, then after I tried the food I edited the review to 1-star wit…

My favorite is seeing 5 star reviews that are hijacking the top to complain. I've also seen 1 star reviews that are exalting reviews. But my all time ongoing pet peeve is how recommendation engines especially on video streaming and video game series use numbers and star systems that are not based on any other human's input. Not a critic, not a user score, just an algorithm's confidence score on similarities.

Luckily we have rotten tomatoes as a decent indicator of actual critic reviews. Until they start gaming the reviews to boost movies they (subsidiary of Comcast) want to promote.

Re: Amazon disallows pointing out paid reviews

#280

Earlier quoted context omitted.

Sidenote: I couldn't find this by reverse image searching, but if you search the same description you can find it on AliExpress for ~30% less. If I had access to Taobao, it's probably less again there. I buy a lot of stuff from AliExpress - I'd love to be able to go one up the chain and find the factories that are building this stuff.

The factories will want to sell you pallets of the stuff. What you want is the export agent, he will likely send a sample if you can produce a valid company profile You will even pay reduced taxes for a sample, but make sure they have already a business relationship in your general area because they will have already done the legwork to certify the product and it'll clear custom straight away

So what does the average Amazon seller need to do to get set up? I'm assuming they're not paying the Alibaba price.
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