Live data from Hacker News

Amazon disallows pointing out paid reviews

blog.kevmod.com

21–30 of 499 posts

Re: Amazon disallows pointing out paid reviews

#21
post #12

It's possible they rejected it simply because it didn't review the product. A review that expresses an opinion about the product and also mentions that other reviewers are being paid might be accepted.

Thought so too. The mistake was to not write an honest review about the product and to mention, that a $10 refund was offered for doing so. That would have been the smart thing to do. Just claiming that other reviews are bought was probably the reason for not accepting the review.

Re: Amazon disallows pointing out paid reviews

#22
post #16

I purchased the same webcam for my high school sophomore in September 2020, as school restarted (all online for him). The box contained a $20 "gift card" if I emailed proof of my 5-star review. It looks identical to the one I received (including the email address). Only the reward is different. I didn't try to write a review, I notified customer service in an attempt to report the seller. I documented everything incl…

This is really common, although it's not often a straight up Amazon gift card. I've seen offers for Steam bucks for a favorable review for example.

Re: Amazon disallows pointing out paid reviews

#24

Product reviews are only for reviewing the product, not the shipping, or the seller's practices. There are other ways to report this to Amazon, and you can report it to the FTC

It seems like it should be reasonable to have a review warning people reading them that many of the 5 star reviews are suspect as the reviewer was compensated by the seller.

Re: Amazon disallows pointing out paid reviews

#25

This is an entirely reasonable stance. A given product could have n(bignum) sellers. A review telling me that a seller is doing shady things tells me nothing about the product. Amazon told him to go review the seller in the appropriate section. What's the problem?

> A review telling me that a seller is doing shady things tells me nothing about the product It's not telling you anything about the product, but it also making you aware that those other review you thought were telling you something about the product, actually are not. In essence you are saying that it is a reasonable stance to remove off-topic bad reviews, but keep off-topic good reviews.

Wait I don't see how this is inconsistent.

- "Seller was great and delivered on time!"

- "Seller is doing shady things and posting fake reviews"

It seems like both of these would be removed.

Re: Amazon disallows pointing out paid reviews

#26
post #12

It's possible they rejected it simply because it didn't review the product. A review that expresses an opinion about the product and also mentions that other reviewers are being paid might be accepted.

If this were the case I wish Amazon would be more vigilant about these kinds of reviews in general.

"1 Star! Mailman delivered the package to my neighbor and it got soaked in the rain! The product wasn't harmed but the box was totally gross to touch!"

Re: Amazon disallows pointing out paid reviews

#27
post #16

I purchased the same webcam for my high school sophomore in September 2020, as school restarted (all online for him). The box contained a $20 "gift card" if I emailed proof of my 5-star review. It looks identical to the one I received (including the email address). Only the reward is different. I didn't try to write a review, I notified customer service in an attempt to report the seller. I documented everything incl…

Or they got penalized, and have stopped doing it. There is now way as outsiders we can tell what's going on.

I don't think it's reasonable to expect that a single reported case is going to result in visible action. (competitors/griefers can easily abuse this).

Re: Amazon disallows pointing out paid reviews

#29

This is an entirely reasonable stance. A given product could have n(bignum) sellers. A review telling me that a seller is doing shady things tells me nothing about the product. Amazon told him to go review the seller in the appropriate section. What's the problem?

Almost half the things I buy on amazon come with a little postcard thing that tells me I'll get anywhere between $10-$30 back as cash if I leave a 5 star review. If I wasn't in a slightly comfortable place financially, and not so lazy, I would absolutely do this. None of those products deserved a 5 star review, and perhaps 1/3rd were returned by me for poor quality. This is absolutely a real problem. The few review sections where people point this out means I won't buy and I probably saved myself a ton of returns by doing that, but now that is no longer an option.

Amazon is cultivating a lot of bad will with this. I imagine their sellers will claim they don't do this (even when they do), then Amazon feels obligated to pull those reviews to please the sellers and in a conflict between sellers and customers, Amazon will tend to pick sellers in fear of them just moving to Aliexpress and hurting Amazon.

and as others have said, these are OEM's, this is their product and no one else sells it. Amazon is pretty much a sales portal for Chinese manufacturers, some of whom are shady like this, to get into the states with minimum overhead, hassle, and oversight.

Re: Amazon disallows pointing out paid reviews

#30

There is a basic problem that if you see an obvious problem with a product listing on AMZN but you didn't buy the product they could care less. Sometimes the listing is obviously a scam, sometimes it is is just something that could be better: somebody is selling a box of assorted TTL ICs for $30 which were ill chosen for any use than testing your logic tester. (e.g. with $30 of quad-NANDs you can build a lot) In the…

I've totally given up on amazon, it is now impossible to know if what you are getting is of any quality - I wanted a good kitchen knife - but wading through the reviews and search was so painful. In the end I went to John Lewis and bought by price - hoping that gave me a good idea of quality and so far I am damn happy, which is far more than I can say for my last 20 or so amazon purchases.
Post reply on HN