PayPal introduces new fee for dormant accounts
theguardian.com
PayPal introduces new fee for dormant accounts
1–10 of 136 posts
Re: PayPal introduces new fee for dormant accounts
#2> for anyone whose account has been dormant for at least a year, but still has some money left in it.
Isn’t it considered a bad idea to ever keep a non-zero balance in a PayPal account? When money comes in, transfer it to a real bank account straightaway.
Re: PayPal introduces new fee for dormant accounts
#3Well, I'm glad I don't have money left there, because I had two factor authentication turned on, and for some unforseen circumstances, I lost my phone number. PayPal customer service is actually quite hard to contact, because every possibility they give you requires you to log in. I found an email address somewhere, but when I wrote them telling them about my situation, I got an email that if I log in I can check their answer in the internal ticketing system. Then a few days later there was another email asking me about my experience with their support.
I'll never use PayPal again. No way in hell I'll trust a company with handling my money when they make it impossible to contact them.
Re: PayPal introduces new fee for dormant accounts
#4Making sure that discussion will not heat without checking the content:
> PayPal is to introduce a £9 “inactivity” fee for anyone whose account has been dormant for at least a year, but still has some money left in it.
So it applies to money that's left on account. Once the balance is 0, there is not extra cost.
It's not that I'm happy in particular, as I have account there also, and I had to transfer remaining money. I believe there is more cases like mine, that has PayPay to pay on some portals that accepts only that payment method, and we're not willing to share credit card information.
Re: PayPal introduces new fee for dormant accounts
#5Well, I'm glad I don't have money left there, because I had two factor authentication turned on, and for some unforseen circumstances, I lost my phone number. PayPal customer service is actually quite hard to contact, because every possibility they give you requires you to log in. I found an email address somewhere, but when I wrote them telling them about my situation, I got an email that if I log in I can check the…
I have the same exact problem! I wanted to delete my account, just in case, but I cannot login.
I haven't used Paypal in over 10 years.
Their "service" is really not needed anymore.
Re: PayPal introduces new fee for dormant accounts
#6Well, I'm glad I don't have money left there, because I had two factor authentication turned on, and for some unforseen circumstances, I lost my phone number. PayPal customer service is actually quite hard to contact, because every possibility they give you requires you to log in. I found an email address somewhere, but when I wrote them telling them about my situation, I got an email that if I log in I can check the…
same here. Lost 2fa due to water damage on phone. and all the data was irrecoverable. Now even if i give every data their customer service don't care.
From that day i haven't used any 2fa and just use password manager with additional backup.
Re: PayPal introduces new fee for dormant accounts
#7Well, I'm glad I don't have money left there, because I had two factor authentication turned on, and for some unforseen circumstances, I lost my phone number. PayPal customer service is actually quite hard to contact, because every possibility they give you requires you to log in. I found an email address somewhere, but when I wrote them telling them about my situation, I got an email that if I log in I can check the…
same here. Lost 2fa due to water damage on phone. and all the data was irrecoverable. Now even if i give every data their customer service don't care. From that day i haven't used any 2fa and just use password manager with additional backup.
Use a 2FA that lets you take backups?
Re: PayPal introduces new fee for dormant accounts
#8Well, I'm glad I don't have money left there, because I had two factor authentication turned on, and for some unforseen circumstances, I lost my phone number. PayPal customer service is actually quite hard to contact, because every possibility they give you requires you to log in. I found an email address somewhere, but when I wrote them telling them about my situation, I got an email that if I log in I can check the…
Similar here. I've been using PayPal to receive our Patreon balance each month and pay various project (sqlitebrowser.org) related experiences.
Just over a week ago, when I tried logging in to PayPal (2FA is not enabled) a new screen appeared saying they'd sent an SMS with code to my phone number, and I need to type it in.
Problem being, the phone number they displayed is not mine. I've never given them my mobile number, as they've always had a little blurb about that saying people have to also give them permission to receive marketing messages. Hell No.
So now I'm locked out of my account. With sufficient screwing around in their help system, there is a phone number you can call:
+44 203 901 7000
Looks like in about 51 weeks, they'll start stealing the remaining balance until the account is empty.
Fucking scammers.
PayPal is the main reason I'm not positive on Elon Musk's history... they've been "known bad" for many years, including when he was there. He started his fortune from building a company that knowingly scams people. :(
Re: PayPal introduces new fee for dormant accounts
#9Making sure that discussion will not heat without checking the content: > PayPal is to introduce a £9 “inactivity” fee for anyone whose account has been dormant for at least a year, but still has some money left in it. So it applies to money that's left on account. Once the balance is 0, there is not extra cost. It's not that I'm happy in particular, as I have account there also, and I had to transfer remaining money…
Nice, a bailin.
But sure, most banks have fees like that, and typically don't for a few years just to attract the broke people that were looking for an account with no fees. Then they turn them on.
Re: PayPal introduces new fee for dormant accounts
#10Well, I'm glad I don't have money left there, because I had two factor authentication turned on, and for some unforseen circumstances, I lost my phone number. PayPal customer service is actually quite hard to contact, because every possibility they give you requires you to log in. I found an email address somewhere, but when I wrote them telling them about my situation, I got an email that if I log in I can check the…
same here. Lost 2fa due to water damage on phone. and all the data was irrecoverable. Now even if i give every data their customer service don't care. From that day i haven't used any 2fa and just use password manager with additional backup.
password managers let you store the one time password key.
this removes the "two factor" nature of two factor, but retains the one time password nature of one time password.
I honestly can't relate to people losing their access because something happened to their phone. The QR code is just a string of letters and numbers and you can save the QR code and the string of letters and numbers. I've been doing this for like a decade.