Earlier quoted context omitted.
When your site or app goes offline it can be handy if you have ops people who understand your setup.
Setup = a k8s service? You should have support from the vendor, period. Setup = rep groups, internal services, etc? You need k8s-savvy ops people, or really good devs who like ops stuff.
They are called DevOps Engineers and it's a standard role these days.
And it doesn't matter whether they like it or not. In many organisations these days developers own their piece of work all the way through to production and are expected to provide an ops-like support for it.