Earlier quoted context omitted.
I've found UberEats to be a similarly mixed bag with timing (and the only service where I've had the driver steal the food). Pre-pandemic eats drivers would also almost never come to the door or get out of the car. Doordash drivers tend to be find the door more reliably in my experience and the service is usually more reliable. They're all a kind of weird business for me - I don't see how the margins work, but I use…
I use UberEats fairly frequently, and while there have been a few bad experiences, they are usually fine. The most common annoyance IMHO are restaurants not honoring the utensils option (i.e. not providing them even though you asked them to, or to a lesser extent vice-versa). The other minor annoyance is that they don't update the status of the order correctly when you opt to pick up (it will often sit in "preparing"…
when we leave it at default, always get atleast 1 pair of cutlery.
when we specify we want more, normally end up receiving none.
i have done doordash pickup. the estimated wait was 45 minutes.
i called the restaurant after about 20 minutes as i have ordered there directly over the phone before, and its only been 15-20 minutes wait for phone ordered.
they like oh yea, its already ready, we just punched 45 minutes into door dash just in case...