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Salesforce Signs Definitive Agreement to Acquire Slack

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Re: Salesforce Signs Definitive Agreement to Acquire Slack

#141

Post by na85 »

emmanueloga_ wrote: post #121

Whatever happened to matrix.org/vector/riot.im/element.io? (side note: most confusing branding ever :-/). Element seemed to be picking up some momentum a few months back. There was recent news that they acquired gitter too [1]. These days I only hear about slack exodus and discord this and discord that, though. If I get it right, from all the group messengers that appeared around 6 years ago, the only one with an ope…

I would love to see IRC make a comeback but the fact is IRC on mobile is a pain in the ass. Users want persistence and IRC is designed for the opposite.

Re: Salesforce Signs Definitive Agreement to Acquire Slack

#142

Post by [deleted] »

variaga wrote: post #100
filoleg wrote: post #53

Earlier quoted context omitted.

>Yes, I know Chime exists. But I don't think I've ever heard of anyone using it, and Slack is still rather popular. I think even Amazon realized how awful Chime is, given that they, as a company, switched to Slack just a few months ago.

Amazon is a big place and I can't speak for all of it, but while IT announced that slack was "available" a few months ago, I don't personally know anyone that has actually switched to using it. Everyone still uses Chime. That may just be a peculiarity of my department, but saying "Amazon as a company switched to slack" is definitely overstating what happened.

[deleted]

Re: Salesforce Signs Definitive Agreement to Acquire Slack

#143

Post by Karunamon »

blackrock wrote: post #131
colinmhayes wrote: post #68

I can't possibly see this going well for salesforce. Buying slack for 70x revenue is insane. Their entire market is going to be eaten by teams and google chat, if it hasn't already. Microsoft has such a gigantic advantage when it comes to enterprise productivity software because everyone is already using office. And those that aren't are on g-suite. Slack's recent guidance was horrible too.

Teams suck. Google Chat? What’s that? I’ll stick with Slack.

Teams, indeed, sucks.

The problem is that the people responsible for mandating its usage don't care how much it sucks, they care that it's working enterprise IM and they get it for free with the Office subs they're already paying for.

Re: Salesforce Signs Definitive Agreement to Acquire Slack

#144

Post by bhahn »

variaga wrote: post #100
filoleg wrote: post #53

Earlier quoted context omitted.

>Yes, I know Chime exists. But I don't think I've ever heard of anyone using it, and Slack is still rather popular. I think even Amazon realized how awful Chime is, given that they, as a company, switched to Slack just a few months ago.

Amazon is a big place and I can't speak for all of it, but while IT announced that slack was "available" a few months ago, I don't personally know anyone that has actually switched to using it. Everyone still uses Chime. That may just be a peculiarity of my department, but saying "Amazon as a company switched to slack" is definitely overstating what happened.

I work at a company that spends a lot of money at AWS, and one of the many support channels we have now is through shared Slack channels.

I can imagine that the main driver behind IT announcing Slack support was for their customer-facing staff to be able to provide support for their customers.

Re: Salesforce Signs Definitive Agreement to Acquire Slack

#145

Post by lima »

HatchedLake721 wrote: post #118
colinmhayes wrote: post #68

I can't possibly see this going well for salesforce. Buying slack for 70x revenue is insane. Their entire market is going to be eaten by teams and google chat, if it hasn't already. Microsoft has such a gigantic advantage when it comes to enterprise productivity software because everyone is already using office. And those that aren't are on g-suite. Slack's recent guidance was horrible too.

Google chat, lol. Which one? Google Wave? Google Buzz? Google Talk? Google Hangouts? Google Allo? Google Duo? Google Meet? Google chat that came with Google Apps? Or G Suite? Or Google Workspace?

Google Chat, they have exactly one enterprise messenger (surprising, right?).

Re: Salesforce Signs Definitive Agreement to Acquire Slack

#146

Post by hbosch »

floatingatoll wrote: post #52
easton wrote: post #14

I'm somewhat surprised that Amazon didn't end up acquiring Slack, considering that the major thing they are missing compared to Microsoft is productivity tools. If they had purchased Dropbox and Slack they could've gotten a foothold rather quickly and slowed down one of Microsoft's major selling points (you already use Office, why not Azure?). Discord could be another interesting company in the chat space, as I'm sur…

If buying a business would put Amazon in the position of having to introduce a new end-user customer support burden, then they are unlikely to do so. Eero devices require this customer support, but that can be merged with their IOT support team for all other in-home objects. I think Amazon made an exception to their “user support is never our priority” choice because they know it’s the only way to get a physical foot…

> ... I think Amazon made an exception to their “user support is never our priority” choice ...

Amazon is virtually the singular FAANG company that not only has customer support, but has generally very good customer support.

Re: Salesforce Signs Definitive Agreement to Acquire Slack

#147

Post by filoleg »

variaga wrote: post #100
filoleg wrote: post #53

Earlier quoted context omitted.

>Yes, I know Chime exists. But I don't think I've ever heard of anyone using it, and Slack is still rather popular. I think even Amazon realized how awful Chime is, given that they, as a company, switched to Slack just a few months ago.

Amazon is a big place and I can't speak for all of it, but while IT announced that slack was "available" a few months ago, I don't personally know anyone that has actually switched to using it. Everyone still uses Chime. That may just be a peculiarity of my department, but saying "Amazon as a company switched to slack" is definitely overstating what happened.

>I don't personally know anyone that has actually switched to using it. Everyone still uses Chime.

It must be just your org/team, because a few of my friends working there in entirely different orgs had their teams switched to Slack fully within the week of announcement. Not claiming you are wrong though, because my sample size of 3 people/teams is purely anecdata.

Re: Salesforce Signs Definitive Agreement to Acquire Slack

#150

Post by gitweb »

xxpor wrote: post #87
Spartan-S63 wrote: post #35

Earlier quoted context omitted.

It's a major opportunity for them, for sure. They are still missing some features I find critical, but they really have things figured out with integrated voice/video communications in the app. The one feature I wish they'd clone from Slack are threaded replies. I know they're rolling out a new way to reply, but it still makes the chat flow messy. I really enjoyed the way Slack allows for breakout threads/replies to…

Oh my god the absolute worst thing about slack are threads. Can we please not bring them to anything else? how do they provide any value whatsoever other than making it hard to realize someone responded to you? Signed, Someone who used IRC for decades

Isn't the whole point of notifications to make it apparent when someone has responded to your thread?
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