This is a major win for Discord.
Mattermost too. Slack competitors are going to benefit from companies not wanting to touch Salesforce with a 10 foot pole.
My company uses mattermost for over 100k employees.
Salesforce Signs Definitive Agreement to Acquire Slack
51–60 of 659 posts
Re: Salesforce Signs Definitive Agreement to Acquire Slack
#52I'm somewhat surprised that Amazon didn't end up acquiring Slack, considering that the major thing they are missing compared to Microsoft is productivity tools. If they had purchased Dropbox and Slack they could've gotten a foothold rather quickly and slowed down one of Microsoft's major selling points (you already use Office, why not Azure?). Discord could be another interesting company in the chat space, as I'm sur…
If buying a business would put Amazon in the position of having to introduce a new end-user customer support burden, then they are unlikely to do so.
Eero devices require this customer support, but that can be merged with their IOT support team for all other in-home objects. I think Amazon made an exception to their “user support is never our priority” choice because they know it’s the only way to get a physical foothold in our homes, with Kindle and Echo, and I think the burden of Eero support was worth it to them for the mesh networking technology that has been harvested for Sidewalk.
Slack customer support cannot be easily integrated with any existing Amazon support team that I’m aware of, and does not offer a world-changing advantage to that degree.
Re: Salesforce Signs Definitive Agreement to Acquire Slack
#53I'm somewhat surprised that Amazon didn't end up acquiring Slack, considering that the major thing they are missing compared to Microsoft is productivity tools. If they had purchased Dropbox and Slack they could've gotten a foothold rather quickly and slowed down one of Microsoft's major selling points (you already use Office, why not Azure?). Discord could be another interesting company in the chat space, as I'm sur…
>Yes, I know Chime exists. But I don't think I've ever heard of anyone using it, and Slack is still rather popular.
I think even Amazon realized how awful Chime is, given that they, as a company, switched to Slack just a few months ago.
Re: Salesforce Signs Definitive Agreement to Acquire Slack
#54I'm somewhat surprised that Amazon didn't end up acquiring Slack, considering that the major thing they are missing compared to Microsoft is productivity tools. If they had purchased Dropbox and Slack they could've gotten a foothold rather quickly and slowed down one of Microsoft's major selling points (you already use Office, why not Azure?). Discord could be another interesting company in the chat space, as I'm sur…
however amazon is not really a tech-first company, their main business is retail (even if a lot of their revenue comes from AWS).
Quite the other way, they're a cloud company with a gift shop.
Re: Salesforce Signs Definitive Agreement to Acquire Slack
#55I'm somewhat surprised that Amazon didn't end up acquiring Slack, considering that the major thing they are missing compared to Microsoft is productivity tools. If they had purchased Dropbox and Slack they could've gotten a foothold rather quickly and slowed down one of Microsoft's major selling points (you already use Office, why not Azure?). Discord could be another interesting company in the chat space, as I'm sur…
however amazon is not really a tech-first company, their main business is retail (even if a lot of their revenue comes from AWS).
I would say Amazon’s main business is commerce. They want to be involved everywhere people are buying/selling things. AWS & Amazon.com are coincidences of them starting up around the same time as the internet.
Before long, they’ll own the entire feature for “oh, I need to buy cereal. Alexa buy me cereal. Ok, done. . I’m passing by the Amazon Go store on way home, Alexa. Can I return these shoes I bought last week and pick up my cereal there. Sure.”
Re: Salesforce Signs Definitive Agreement to Acquire Slack
#56Damn. I can't see how this ends well for Slack users in the long term. > Combining Slack with Salesforce Customer 360 will be transformative for customers and the industry. The combination will create the operating system for the new way to work, uniquely enabling companies to grow and succeed in the all-digital world. Oh. Oh no.
It funny that, everywhere in my circle, people are going "damn, we need to find an alternative now". It really says something about a company that people see their name getting close as a sign they should stop using a product.
I doubt they care. What I suspect Salesforce realised long ago was that they don't need to appeal to their end-users, they just need to appeal to the managers in charge of signing contracts. In that regard, Slack is a fantastic fit.
Sadly I suspect the people saying "we need to find a Slack alternative" today are the same ones that have been saying "Slack sucks" this whole time, to little effect.
Re: Salesforce Signs Definitive Agreement to Acquire Slack
#57I hope this acquisition does not pass regulatory oversight. This is how it starts. Very soon, we will have another competition-killing, anti-competitive behemoth on our hands like we did with FANGM and then we will suddenly ask ourselves how it all happened. THIS. Right here. Is how it happens.
The general trend seems to be winner takes all single suppliers in each market segment. They have no direct competition so eventually become a tax on us all.
Re: Salesforce Signs Definitive Agreement to Acquire Slack
#58Re: Salesforce Signs Definitive Agreement to Acquire Slack
#59I'm somewhat surprised that Amazon didn't end up acquiring Slack, considering that the major thing they are missing compared to Microsoft is productivity tools. If they had purchased Dropbox and Slack they could've gotten a foothold rather quickly and slowed down one of Microsoft's major selling points (you already use Office, why not Azure?). Discord could be another interesting company in the chat space, as I'm sur…
however amazon is not really a tech-first company, their main business is retail (even if a lot of their revenue comes from AWS).
please stop with this meme ? meme is not tech first for whatever definitions of /tech first/ you have.
Re: Salesforce Signs Definitive Agreement to Acquire Slack
#60I'm somewhat surprised that Amazon didn't end up acquiring Slack, considering that the major thing they are missing compared to Microsoft is productivity tools. If they had purchased Dropbox and Slack they could've gotten a foothold rather quickly and slowed down one of Microsoft's major selling points (you already use Office, why not Azure?). Discord could be another interesting company in the chat space, as I'm sur…
Discord could be interesting as Amazon has already shown interest in the gaming / streaming / online community space with their Twitch acquisition.