These are all great suggestions. Smashingmagazine is a great resource for developers. I'm not quite sure about a checkbox to confirm password...maybe I need to see it actually implemented somewhere to know if I like it.
The checkbox isn't the confirm your password...it's to make the actual characters show up so you can see that you've typed the right thing. Not sure I love the idea, because there will be certain situations when a user can't use it, but it's worth considering...
Techniques To Simplify Sign-Ups and Log-Ins
71–80 of 178 posts
Re: Techniques To Simplify Sign-Ups and Log-Ins
#72I have never understood why I need to type my password twice. Inevitably I just copy what I wrote in the first box into the second. I'm also interested in the elimination of the post sign-up confirmation email. I'd rather get a "Welcome! If you didn't sign up for this service, click here" email, but I can imagine that if I didn't actually sign up for the service, I'd never want to "click here" for fear of spam. There…
You have to type it twice, because you don't see what you typed the first time -- it's a validation.
You don't see what you typed the first one, because that's "standard practice" for passwords, so that no one looking over your shoulder will see the password you typed.
That makes sense sometimes -- e.g., when you register for your new gmail at a starbucks. For me, 99.9% of the time, that's not an issue -- I'd much rather have a checkbox that says "press here to hide password".
But that's the standard practice.
Re: Techniques To Simplify Sign-Ups and Log-Ins
#73The confirmation step via emails is one of those things that has been copied over and over, without knowing, in many cases, what problem it addresses in the first place and if it's crucial to one's particular situations.
I think having to interrupt your visit to log into your email, is another speed bump to a smooth registration process.
A better approach, in my opinion, would be to let users just start interacting with your service right away. Give them 5 to 7 days to confirm their account, after which it is automatically suspended. You can let them know the next time they try to login that they never actually clicked the link they received via email a week earlier. The timeframe is long enough that they can actually use the service with no hassle and it's short enough that they won't have forgotten which email and password they gave during registration.
Of course, if the operations they're trying to perform in your site are sensitive enough (e.g. purchase, sale), you should let them know that it requires an immediate confirmation of the email address.
Other unrelated advices:
- if you use the email as a login name, then allow users to have whatever handle they'd like. i.e. don't make the username unique. Also, allow spaces in that field. e.g. StackExchange.
- under no circumstance should you keep an unencrypted record of the password. It's tempting to think that in the name of user friendliness, whenever someone loses their password, you will just send it back to them. As soon as I see my password sent to me in an email, I usually logon to the website, change the password to 12345 and depending of the sensitivity of the data kept by the service (e.g. web hosting), I would consider stopping using it altogether (Ironically, I've had cases of websites telling me that 12345 as a password isn't secure enough for their service, after they'd sent me my password via email).
Re: Techniques To Simplify Sign-Ups and Log-Ins
#74I hate being forced to login with my email address. My username is the same or similar for most sites I use but I use a site specific email (with gmails + feature) for almost every sign up.
however, i have noticed some sites dont like the + which sucks because the spam model breaks down
Re: Techniques To Simplify Sign-Ups and Log-Ins
#751000x times yes about the newsletter checkbox. Nothing turns me off to a service more than being tricked into receiving a newsletter. I consider those to be spam and mark them as such.
Personally, I think "don't have a newsletter" is a great idea (it reduces UI cutter too), but people want to send newsletters and the only way to make sending a newsletter worth the time spent to prepare it is by making it opt-out not opt-in.
edit: I'm not saying I support this, just that a newsletter is never done in the users' interest but as an advertizement. It might make for good UX for the user for it to be unchecked, but thats kind of the point, the entire concept of the newsletter relies on bad UX to gain subscribers.
Re: Techniques To Simplify Sign-Ups and Log-Ins
#76Another thing that I'll start to experiment with is delayed confirmations. The confirmation step via emails is one of those things that has been copied over and over, without knowing, in many cases, what problem it addresses in the first place and if it's crucial to one's particular situations. I think having to interrupt your visit to log into your email, is another speed bump to a smooth registration process. A bet…
Re: Techniques To Simplify Sign-Ups and Log-Ins
#77the best signup flow I have seen recently is http://friend.ly perfect integration of facebook .
Re: Techniques To Simplify Sign-Ups and Log-Ins
#78I'm skeptical of such articles, but this one had a lot of good advice. I so hate country selection popups that have 200 countries in them, and United States is near the bottom even though 95% of their customers are in the US, or perhaps they don't even ship outside the US. So many sites do that and it is infuriating.
Re: Techniques To Simplify Sign-Ups and Log-Ins
#79Depending on the security needed for a particular application I have been wondering why not just Email for authentication since its common for password recovery. More here: http://blog.headspin.com/?p=352
Seems like an interesting proposition and makes sense overall. I can think of a few issues however. 1. You always need access to email to get access to a website. This means that for whatever reason you don't have email access, you are locked out of all sites. 2. While it works from a security standpoint, you still add overhead to the users task. Users have to go between website and email and back to website just to…
And yeah its a little more tedious if the site doesn't have a long session time.
Re: Techniques To Simplify Sign-Ups and Log-Ins
#80I have never understood why I need to type my password twice. Inevitably I just copy what I wrote in the first box into the second. I'm also interested in the elimination of the post sign-up confirmation email. I'd rather get a "Welcome! If you didn't sign up for this service, click here" email, but I can imagine that if I didn't actually sign up for the service, I'd never want to "click here" for fear of spam. There…
You type your password twice because you might make a mistake. Also, you can't copy anything from passwords fields.