Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut (2019)
1–10 of 300 posts
Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut (2019)
#2Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut (2019)
#3"The question is, is there a path to independence?” Stoppelman said. “Distribution is always the centerpiece. If you create a great product or service, how do you get it in the hands of the people? The problem with Big Tech is they control the distribution channels. Distribution is the key. If [company x] is the starting place for all of the people...to the extent they get in front of consumers and block them from finding the best information, it's really problematic, and that can stifle innovation.”
- Yelp's founder on why Google is a problem.
Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut (2019)
#4Very cool update at the top of the article
"NEW: As of May 14, 2020, New York City has passed a bill to ban the practice of third parties charging a fee for phone calls that don't end in a sale. You can read about that here."
Glad to see reporting working successfully and highlighting abusive practices which then leads to changes in the law.
Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut (2019)
#5Yelp executives belong in prison for fraud.
Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut (2019)
#6This is so annoying. You never know when they're doing this, so if you're looking at a restaurant in Yelp, you have to switch to maps or the browser to look up the phone number.
Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut (2019)
#7Typical Yelp.
My business has been blackmailed multiple times on Yelp - - "pay us $500 by bitcoin and we won't trash you with a false complaint".. Now I have 2 complaints because I refuse to cave in to crooks. Yelp is an accomplice.
Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut (2019)
#8Very cool update at the top of the article "NEW: As of May 14, 2020, New York City has passed a bill to ban the practice of third parties charging a fee for phone calls that don't end in a sale. You can read about that here." Glad to see reporting working successfully and highlighting abusive practices which then leads to changes in the law.
> that don't end in a sale.
i would bet 99%+ of all calls to restaurants from grubhub end in a sale, thus making this law meaningless.
edit: why did i get downvoted for this? it adds to the discussion and it doesn't break any of HN's rule. are people just not happy about it or something? wtf.
Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut (2019)
#9"The question is, is there a path to independence?” Stoppelman said. “Distribution is always the centerpiece. If you create a great product or service, how do you get it in the hands of the people? The problem with Big Tech is they control the distribution channels. Distribution is the key. If [company x] is the starting place for all of the people...to the extent they get in front of consumers and block them from fi…
learn from the best.
Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut (2019)
#10Yelp executives belong in prison for fraud.
Seems obvious that a company could sue them for fraud by misrepresenting a phone number. I really don’t understand how or why this could be legal.